Thanks so much for your help. I looked to see if there was a keyboard layout, there isnt.
Hmm, I wonder if this is connected to another issue. When the computer was given to me, it was registered as "Mac", but when I received it, I went into accounts and switched it to my name. So, for example, in Users, all I have is "Mac" and "Shared", but when I go into accounts, the admin, is actually benbowles. Could this be connected to the problem? Again, thank you so much
do you have any other ideas?