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Great customer service at Apple Store

Joined
Nov 29, 2008
Messages
49
Reaction score
0
Points
6
Location
Texas
Your Mac's Specs
Macbook 13.3" 2.4 Ghz Stock
To me this is great because I am brand new to Apple

Just bought iWork 08 last week....the same day they announced iWork 09...wasn't to happy but oh well....so today I was in the Apple store doing a one to one and told the girl helping me about me buying 08 and she told me to ask for a manager...well after a one to one I talked to another associate and he said "Oh sure just bring back your 08 and we will do a even retail exchange with no extra charge to you" He said since they never know when they have new product out they do this for people who buy things within 30 days of something new being released..

For everyone that is used to Apple service and know this great...but for someone who is new like myself appreciates these things a million times more and wants to stay with this company a million times more
 

cwa107


Retired Staff
Joined
Dec 20, 2006
Messages
27,042
Reaction score
812
Points
113
Location
Lake Mary, Florida
Your Mac's Specs
14" MacBook Pro M1 Pro, 16GB RAM, 1TB SSD
Cool, thanks for sharing. :Cool:
 

dtx


Joined
Jan 9, 2009
Messages
43
Reaction score
1
Points
8
Location
calgary
Your Mac's Specs
Aluminum MB, 2.0, 2gb ram, 320gb hdd
great experience! Makes me glad I made the jump to Apple!
I just bought my macbook last week and I asked about iLife upgrade when it ships shortly. They told me to come back when it's in stores, and they'll upgrade me for free!
Awesome service from an awesome company!
 
Joined
Jul 14, 2008
Messages
675
Reaction score
22
Points
18
Location
Scotland, UK
Your Mac's Specs
nMP 6-core/32Gb/D700/512Gb: rMBP 15" 2.3GHz/16Gb/512Gb: iPhone 6 128Gb: iPad Air 2 128Gb: NEC PA322U
Wow. That is really good of them, I wonder if I'll be able to get iLife 09 for free with my Mac Pro. Ordered it yestarday with iLife 08.

I had excellent an excellent experience with there support - replacement product arrived next day over the new year period. In a crazy way that made me just upgrade to the Mac Pro, I know I'm never going back to a PC now.
 

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