Sansa Fuze not recocnized by my Mac Mini

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Is there a way I can get my Mac Mini 10.3.9 operating system to recognize a Sansa Fuze MP3 player? As Sansa has instructed, I have conditioned the player's USB port to operate in MSC mode but obviously that has not been enough. Any help greatly appreciated. - neuman26
 
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Your Mac's Specs
Macbook, Mac Mini, 2 Classic Ipod's, and an old Imac
I use a program called XNJB for a Creative Zen player my son has. You may need to download this or a similar program.
 
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thanks for the help

Thanks for the suggestion. I will try it out shortly. - dn
 

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