I am new here and would love to get your views on something that happened to me with my MacBook. Right before Xmas, my 18 month old MacBook's HD malfunctioned. At the time I didn't know that so I took it to the Apple store. They recommended that I change the HD. I am a student struggling to pay for my classes as well as previous loans so I told them I need some time to come up with the money and I'll come back. The guy that worked there and was helping me out told me I can keep the MacBook here until I save up the money. Thinking that might motivate me to get the money quicker I agreed but told him STRICTLY and many times to NOT do anything to the MacBook until I tell him so and he promised me he won't. I went home that night and realized all my school projects as well as many very personal and sentimental pictures were in the MacBook and I have to in every way get them back. AS you know Apple's policy is that once they replace the HD, the old HD becomes their property. So I was more concerned but thought they won't do anything before I tell them to. Well the next day right after I woke up, I sent my brother to get my MacBook back. 1. they told him if it isn't fixed, he has to pay $100 which the guy never told me by the way and 2. they have already fixed it.
So they clearly went against my orders and took my old HD and now I Have to pay for something I didn't want them to do in the first place. I was wondering if there's anything I can do resolve the problem? I just want my old HD back.
So they clearly went against my orders and took my old HD and now I Have to pay for something I didn't want them to do in the first place. I was wondering if there's anything I can do resolve the problem? I just want my old HD back.