Hi all, I am new to macs, having recently sprung for a mac pro.
The problem I'm having is with photoshop elements on the mac.
I had PSE 5.0 on my PC, so when I got the mac I loaded it on there, but many of the features didn't work, yesterday I tried downloading the PSE 6.0 for mac trial version, it downloaded but I haven't been able to open it. An icon appeared on the desktop with options for language when it is opened, when I click on the english version I get a list of 4 files/folders named Bootstrapper, payloads,resources and setup, when I click on setup I get an error message saying: Java Script Alert- critical errors were found in setup- incompatible payloads already installed- please see the setup log file for details:
I deleted the PSE 5.0 but that made no difference, any advice on what to do next?
my OS is version 10.5.6
thanks for any help
The problem I'm having is with photoshop elements on the mac.
I had PSE 5.0 on my PC, so when I got the mac I loaded it on there, but many of the features didn't work, yesterday I tried downloading the PSE 6.0 for mac trial version, it downloaded but I haven't been able to open it. An icon appeared on the desktop with options for language when it is opened, when I click on the english version I get a list of 4 files/folders named Bootstrapper, payloads,resources and setup, when I click on setup I get an error message saying: Java Script Alert- critical errors were found in setup- incompatible payloads already installed- please see the setup log file for details:
I deleted the PSE 5.0 but that made no difference, any advice on what to do next?
my OS is version 10.5.6
thanks for any help
