Our office was told by an apple sales guy that Apple remote desktop is what we need and we needed the unlimited license
here's what we need it to do and what so far it isn't doing
We need our employees to access their work computers from home, (Be able to virtually see and control their desktops at work) we need them, in times like today when it's snowing, to have all of them access their individual computers at one time
we have a router and at one time were using timbuktu but was way too expensive for everyone so only my boss had it, it was slow and didn't always work.
apple guy tells us this is all we need, install and go
so far I've connected to my bosses computer once and never again been able too
apple support tells me that the software is only for inside networks and not designed for remote access form outside if you have a router. and if you have a router only one computer can be set up to be viewed remotely
I need help. we've wasted $500 (we are a small company of less than 10 employees) and now we can't work from home like we wanted.
if ARD is not the answer then what is?
here's what we need it to do and what so far it isn't doing
We need our employees to access their work computers from home, (Be able to virtually see and control their desktops at work) we need them, in times like today when it's snowing, to have all of them access their individual computers at one time
we have a router and at one time were using timbuktu but was way too expensive for everyone so only my boss had it, it was slow and didn't always work.
apple guy tells us this is all we need, install and go
so far I've connected to my bosses computer once and never again been able too
apple support tells me that the software is only for inside networks and not designed for remote access form outside if you have a router. and if you have a router only one computer can be set up to be viewed remotely
I need help. we've wasted $500 (we are a small company of less than 10 employees) and now we can't work from home like we wanted.
if ARD is not the answer then what is?