Epson Scan Settings cannot be opened in Mac OS 10.5.6 to add IP address for wireless scanning. Instead I continually get "Application Epson Scan Settings quit unexpectedly" and wont relaunch.
The wireless printing feature works flawlessly. The scanner works if I connect the printer to the MacBook Pro directly with a USB cable.
Additionally, Windows XP was opened thru Boot Camp on the same MacBook Pro, and all of the wireless printing and scanning features installed easily without hiccups.
Epson phone service, on two long sessions, installed and reinstalled drivers from the Epson website and the original installation disk without success. The final Epson recommendation was to contact Apple and advise the operating system wont accept the Epson scanner driver.
Apple updated me from OS 10.5.5 to OS 10.5.6 and said because the printer was working, there was nothing more Apple could do. The problem is either in the scanner/printer itself or the manufacturers software.
Epson response to another call and review was the fact that everything was installed and working wireless in Windows XP, and all except wireless scanner was working in OS 10.5.6 indicates the problem is in the operating system
I'm dead in the water, true I can scan with the USB cable attached but that defeats the reason the WorkForce was purchased initially to provide wireless capability.
The wireless printing feature works flawlessly. The scanner works if I connect the printer to the MacBook Pro directly with a USB cable.
Additionally, Windows XP was opened thru Boot Camp on the same MacBook Pro, and all of the wireless printing and scanning features installed easily without hiccups.
Epson phone service, on two long sessions, installed and reinstalled drivers from the Epson website and the original installation disk without success. The final Epson recommendation was to contact Apple and advise the operating system wont accept the Epson scanner driver.
Apple updated me from OS 10.5.5 to OS 10.5.6 and said because the printer was working, there was nothing more Apple could do. The problem is either in the scanner/printer itself or the manufacturers software.
Epson response to another call and review was the fact that everything was installed and working wireless in Windows XP, and all except wireless scanner was working in OS 10.5.6 indicates the problem is in the operating system
I'm dead in the water, true I can scan with the USB cable attached but that defeats the reason the WorkForce was purchased initially to provide wireless capability.