Safari not playing videos on CBC website

Primus_badger

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on my new laptop, safari is not playing videos on the CBC website. after the first time i tried, i got a message saying that the videos were in an unsupported format, so i downloaded windows media player 9 for mac and flip 4 mac. these got rid of the message, but the video still don't play, just a grey screen comes up.

does firefox have the missing plug-in?

thanks
Eric
 
dtravis7

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What is the exact URL of the site?

I found it and the only videos I was able to find say they are restricted to users in Canada only.
 
Discerptor

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Primus_badger said:
on my new laptop, safari is not playing videos on the CBC website. after the first time i tried, i got a message saying that the videos were in an unsupported format, so i downloaded windows media player 9 for mac and flip 4 mac. these got rid of the message, but the video still don't play, just a grey screen comes up.

does firefox have the missing plug-in?

thanks
Eric
Click to expand...

Having both of those installed casues conflicts between the two. You should uninstall one, preferably Windows Media Player for Mac. Make sure the Internet plugin gets zapped too.
 
A

appleika


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Were you ever able to resolve the issue? - I would like to be able to watch CBC on my mac but with the Windows Media Player installed (i haven't got flip4mac) it still is not working...

Pls advise...
thnks
apple ika
 
louishen

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works just fine on my G4 in both Safari and Firefox

Flip4Mac version 2.2.0

Check the Flip4Mac preference pane and make sure Use Flip4Mac WMV browser plugin is checked
 
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I don't know how I downloaded WMP9 (but don't think i used Flip4Mac) and also installed Real Player 11...
You are saying :
"Check the Flip4Mac preference pane and make sure Use Flip4Mac WMV browser plugin is checked"
I have no idea how to do these...
Should I uninstal the WMP and then download it again using flip4mac???
your further help will be greatly appreciated...
 
bobtomay

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Yes, uninstall of WMP9. That thing hasn't been worked on in years.
And install Flip4Mac, offered even at microsoft and I believe they actually own that company now.

Once installed, you will have access to F4M pref pane in System Preferences.

Flip4Mac is being updated. The only issue is that it will not play DRM'd windows media files.
 
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thanks for your reply...
Ok so in order to uninstall I just take the ikon from the applications folder and drag it into the trash???
also - what is a DRM file?
DO you know if it will play CBC's clips ?
thanks in advance for your help...
 
dtravis7

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Yes for sure get rid of WMP completely as it and Flip4Mac have issues if both installed and like Bob said, WMP is old and has not been updated in ages. Flip4Mac is the way to go.
 
bobtomay

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The couple of videos I found at CBC were flash videos.

For these you will need Adobe Flash Player.

Another one you'll want to install if you haven't is Perian.

You still want Flip4Mac also.
 

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