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View Problem with iTunes Rental Movie

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I am having a new problem when I rent iTune movies.
I have an iMac OS X v10.4.11 with a 23" monitor.
When I view a rented iTune movie, I am unable to view the movie full screen. When I hit View, Fit to Screen, the top bar shows along with the dock.
When I hit View, Full Screen, the movie is about 5 sq in and centered in the screen THe remainder of the screen is black. Very annoying!!
This is a new problem....about 3 months ago, I rented a movie and when I hit View FUll Screen, the movie took up most of the screen.
I've downloaded the most recent version of iTunes but this did not resolve the problem.
I contacted Apple Support and they re-sent the movie. That did not solve the problem.
any ideas??
I'm a mac beginner so maybe there is something obvious..
 
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can't view full screen in itunes

I can't seem to view movies in full screen with itunes anymore. im sure it has
to be a setting but i can't figure it out. When I hit the full screen button I get a 5" square video and the rest of the screen is black.

Any suggestions?
 
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When in 'full' screen mode try using command-3 to expand the picture.

The command key is the one to the immediate left of the space bar with a funny symbol on it and the apple symbol.
 

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