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- Jul 22, 2008
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Hi All,
I just purchased a used PowerBook G4 which I gave to my wife (to replace her old PC so we can BOTH be with the Mac World). However, because of her lack of knowledge with Mac OS X, SHE HAS MADE A SERIOUS MESS WITH THE SYSTEM FOLDERS & FILES. Some apps dont open such as Safari, and even Software Update doesnt work. The PB is connected to the internet fine, its just not letting us browse with Safari or Firefox, etc.
Ive tried EVERYTHING to fix her PB (Disk Utility, Repair Permissions, etc) but unfortunately its still bad. Therefore i decided to reinstall Mac OS X (Tiger), BUT, its giving me problems.
When I insert the Mac OS DVD, i click on the INSTALL TIGER, and the window comes up that tells me to RESTART. However, after the restart, the grey screen shows up (with the spinning wheel) then a blue screen appears with NOTHING but the mouse cursor on the top left hand corner. Then the DVD stops spinning. Ive tried holding C upon restart, and EVERY other step you can come up with, and I still end up with THAT blue screen and mouse cursor.
Which leaves me with no option except:
1. to back up her personal stuff
2. connect her PB to my iBook (via Firewire, so that her PB HD will show up on my desktop)
3. completely ERASE her HD with Disk Utility using the Mac OS Extended Journaled format)
4. then finally, install a fresh Mac OS X on her PB over again.
But before I do this, I just want to know if the above is the correct way to fix the problem. Can I avoid this? Is there something I should do before opting to go ahead with this FINAL option?
Your feedback and advice will be highly appreciated.
And sorry for the LONG background, but then, thanks for your patience too!!
My wifes PB specs are Powerbook G4 15 inch, 1.67Ghz, 1 GB Ram, 100 GB HDD, Bluetooth, Airport.
I just purchased a used PowerBook G4 which I gave to my wife (to replace her old PC so we can BOTH be with the Mac World). However, because of her lack of knowledge with Mac OS X, SHE HAS MADE A SERIOUS MESS WITH THE SYSTEM FOLDERS & FILES. Some apps dont open such as Safari, and even Software Update doesnt work. The PB is connected to the internet fine, its just not letting us browse with Safari or Firefox, etc.
Ive tried EVERYTHING to fix her PB (Disk Utility, Repair Permissions, etc) but unfortunately its still bad. Therefore i decided to reinstall Mac OS X (Tiger), BUT, its giving me problems.
When I insert the Mac OS DVD, i click on the INSTALL TIGER, and the window comes up that tells me to RESTART. However, after the restart, the grey screen shows up (with the spinning wheel) then a blue screen appears with NOTHING but the mouse cursor on the top left hand corner. Then the DVD stops spinning. Ive tried holding C upon restart, and EVERY other step you can come up with, and I still end up with THAT blue screen and mouse cursor.
Which leaves me with no option except:
1. to back up her personal stuff
2. connect her PB to my iBook (via Firewire, so that her PB HD will show up on my desktop)
3. completely ERASE her HD with Disk Utility using the Mac OS Extended Journaled format)
4. then finally, install a fresh Mac OS X on her PB over again.
But before I do this, I just want to know if the above is the correct way to fix the problem. Can I avoid this? Is there something I should do before opting to go ahead with this FINAL option?
Your feedback and advice will be highly appreciated.
And sorry for the LONG background, but then, thanks for your patience too!!
My wifes PB specs are Powerbook G4 15 inch, 1.67Ghz, 1 GB Ram, 100 GB HDD, Bluetooth, Airport.