cannot backup shares

Hi,

I am a network person dealing mainly with windows and totally new to Mac system. We have a client who wants their Macs (with OS X and 9) to get backed up using Veritas Backup Exec which is installed on their Windows 2003 Server.
We have setup the Macs to talk and "see" the server, and the server can also see the shares on the Mac if you browse for them under Network Places.
But when we try to browse for the files in Backup Exec, we can only go as far as the 'root' or home directory. We get the error which reads "a device specific error occurred", which, according to Veritas means that may occur due to the incorrect share name used.

In windows all we do is right-click on the folder and setup sharing (sharename, permissions, etc). How do you do this in Macs?
we have done the ff on the Mac:
1. Enabled Windows sharing, Personal Folder sharing (and all other sharing services that we thought we might need)
2. Installed the backup exec agent, and made sure that it's running using the Terminal
3. Created a folder to share, but it's in the "Public" folder, set the permission for the Mac admin to be able to read and write, the group "guest" to read & write, and "others" to read& write. These permissions are for testing purposes only.

How can we set permissions to folders inside the "Public" folder and how can we make the folder to be the only folder accessible to other users?

Thank you much!

click on the public or shared folder, click File>get info, in the get windows, set all fields under ownership to read&write, and group and all that must say read and write.

thanks for your reply.
Yes, we've done that... it still won't let us go past the home directory...

We're stumped at the Backup Exec part... everything seems to work between Windows and the Mac... we can add, delete files between the two systems.

We are running the agent under the ROOT account (with its own password), but we're logged on as User1 (a computer administrator)... so what we see under Backup Exec is the User1 home directory, does that mean anything? Can't we run the agent under the User1 account? (we tried to enable this account as a root account but with no success)...

Macman said:

click on the public or shared folder, click File>get info, in the get windows, set all fields under ownership to read&write, and group and all that must say read and write.

Click to expand...

if you had apple remote desktop on the mac, you could monitor activity and transfer files to the pc, and use network neighborhood on the pc to pull files from the mac and set acces and all that.

Yep we have that, too. But the client want to be able to backup directly from the Mac to the tape drive on the Win2k3 server because they want to be able to Restore from the tape directly to the MAC. Weve told them they should just copy their files to the server (which makes it a lot easier) but since we've been told (by Veritas, et al) that it can be done (Mac to server tape drive), they want it done *that* way...

thanks for your help.

Macman said:

if you had apple remote desktop on the mac, you could monitor activity and transfer files to the pc, and use network neighborhood on the pc to pull files from the mac and set acces and all that.

Click to expand...

Im not sure about backing up to a tape drive, Ive never seen that done, except once to a lacie tape drive, tell them its smarter, safer, faster, and more secur to back up to a server.

Im beginning to think there must be something wrong with the way the Mac Agent was installed. It runs in the folder called /etc/bkupexec. When we run the agent (assuming we've installed it correctly) we get this message "".Agent.be Backup Exec Agent ready to service requests". But it doesnt seem to work as BE still cannot browse past the root.

How do we uninstall the agent on a Mac?
Then, what's the correct way to reinstall the said Agent?

thanks.

Macman said:

Im not sure about backing up to a tape drive, Ive never seen that done, except once to a lacie tape drive, tell them its smarter, safer, faster, and more secur to back up to a server.

Click to expand...