I hope someone can help me with this, I've tried every piece of advice i coud find in google searches, including completely removing Itunes, removing the plist's and similar files, repairing disk permissions, trying Itunes under different log in name etc. Leopard 10.5.4, itunes 7.7. When I attempt to launch Itunes I get the spinnng wheel of death for about 5 seconds then the "application itunes quit unexpectedly" Here's the first part of my crash report, not sure if the whole thing is needed:
{Date/Time: 2008-07-29 09:20:39.670 -0400
OS Version: Mac OS X 10.5.4 (9E17)
Report Version: 6
Exception Type: EXC_ARITHMETIC (SIGFPE)
Exception Codes: EXC_I386_DIV (divide by zero)
Crashed Thread: 0
Thread 0 Crashed:
0 com.apple.iTunes 0x003abb81 0x1000 + 3844993
1 com.apple.iTunes 0x00387fa6 0x1000 + 3698598
2 com.apple.iTunes 0x00395af7 0x1000 + 3754743
3 com.apple.HIToolbox 0x94f45763 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1181
4 com.apple.HIToolbox 0x94f44b9d SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
5 com.apple.HIToolbox 0x94f44a02 SendEventToEventTargetWithOptions + 58
6 com.apple.HIToolbox 0x94f68421 HIView::SendDraw(short, OpaqueGrafPtr*, __HIShape const*, CGContext*) + 475
7 com.apple.HIToolbox 0x94f67f0e HIView::RecursiveDrawComposited(__HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 734
8 com.apple.HIToolbox 0x94f68072 HIView::RecursiveDrawComposited(__HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 1090
9 com.apple.HIToolbox 0x94f68072 HIView::RecursiveDrawComposited(__HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 1090
10 com.apple.HIToolbox 0x94f6730c HIView:rawComposited(short, OpaqueGrafPtr*, __HIShape const*, unsigned long, HIView*, CGContext*) + 668
11 com.apple.HIToolbox 0x94f6701f HIView:raw(short, OpaqueGrafPtr*, unsigned long) + 83
12 com.apple.HIToolbox 0x94f66f6f HIView::Render(unsigned long, CGContext*) + 45
13 com.apple.HIToolbox 0x94f66895 WindowData:repareForVisibility() + 145
14 com.apple.HIToolbox 0x94f66019 _ShowHideWindows + 289
15 com.apple.HIToolbox 0x94fc7fe5 ShowWindow + 75
16 com.apple.iTunes 0x0020f54f 0x1000 + 2155855
17 com.apple.iTunes 0x000c4975 0x1000 + 801141
18 com.apple.iTunes 0x0003945c 0x1000 + 230492
19 com.apple.iTunes 0x00039ac2 0x1000 + 232130
20 com.apple.iTunes 0x00272d61 0x1000 + 2563425
21 com.apple.iTunes 0x00002c22 0x1000 + 7202
22 com.apple.iTunes 0x00002b49 0x1000 + 6985}
Under dashboard the itunes player does function, also my Itunes library is fine, I have a zune music player which of course has no mac software so with parallels i run XP and the zune software uses my itunes library over on the mac os partition, zune works fine and never had an issue with either(zune and itunes) until now. This problem started(i believe) when I downloaded "the perian plug in", it first caused Toast 8.0 to fail to launch due to a component it added to quicktime, since repairing that, which included completely removing perian and reinstalling toast, is when Itunes quit, I've tried removing all of quicktimes components/plug in's as well in an attempt to get itunes to launch and no go, this is what originally brought toast back after the perian cluster F. This is driving me nuts! This is my first mac experience with crash logs, but correct me if i'm wrong its the com.apple.iTunes thats causing the crash? I can't find that entry anywhere on my mac, only com.apple.itunes.plist which i have removed numerous times to no avail. Help please! TIA
{Date/Time: 2008-07-29 09:20:39.670 -0400
OS Version: Mac OS X 10.5.4 (9E17)
Report Version: 6
Exception Type: EXC_ARITHMETIC (SIGFPE)
Exception Codes: EXC_I386_DIV (divide by zero)
Crashed Thread: 0
Thread 0 Crashed:
0 com.apple.iTunes 0x003abb81 0x1000 + 3844993
1 com.apple.iTunes 0x00387fa6 0x1000 + 3698598
2 com.apple.iTunes 0x00395af7 0x1000 + 3754743
3 com.apple.HIToolbox 0x94f45763 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1181
4 com.apple.HIToolbox 0x94f44b9d SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
5 com.apple.HIToolbox 0x94f44a02 SendEventToEventTargetWithOptions + 58
6 com.apple.HIToolbox 0x94f68421 HIView::SendDraw(short, OpaqueGrafPtr*, __HIShape const*, CGContext*) + 475
7 com.apple.HIToolbox 0x94f67f0e HIView::RecursiveDrawComposited(__HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 734
8 com.apple.HIToolbox 0x94f68072 HIView::RecursiveDrawComposited(__HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 1090
9 com.apple.HIToolbox 0x94f68072 HIView::RecursiveDrawComposited(__HIShape const*, unsigned long, HIView*, CGContext*, unsigned char, float) + 1090
10 com.apple.HIToolbox 0x94f6730c HIView:rawComposited(short, OpaqueGrafPtr*, __HIShape const*, unsigned long, HIView*, CGContext*) + 668
11 com.apple.HIToolbox 0x94f6701f HIView:raw(short, OpaqueGrafPtr*, unsigned long) + 83
12 com.apple.HIToolbox 0x94f66f6f HIView::Render(unsigned long, CGContext*) + 45
13 com.apple.HIToolbox 0x94f66895 WindowData:repareForVisibility() + 145
14 com.apple.HIToolbox 0x94f66019 _ShowHideWindows + 289
15 com.apple.HIToolbox 0x94fc7fe5 ShowWindow + 75
16 com.apple.iTunes 0x0020f54f 0x1000 + 2155855
17 com.apple.iTunes 0x000c4975 0x1000 + 801141
18 com.apple.iTunes 0x0003945c 0x1000 + 230492
19 com.apple.iTunes 0x00039ac2 0x1000 + 232130
20 com.apple.iTunes 0x00272d61 0x1000 + 2563425
21 com.apple.iTunes 0x00002c22 0x1000 + 7202
22 com.apple.iTunes 0x00002b49 0x1000 + 6985}
Under dashboard the itunes player does function, also my Itunes library is fine, I have a zune music player which of course has no mac software so with parallels i run XP and the zune software uses my itunes library over on the mac os partition, zune works fine and never had an issue with either(zune and itunes) until now. This problem started(i believe) when I downloaded "the perian plug in", it first caused Toast 8.0 to fail to launch due to a component it added to quicktime, since repairing that, which included completely removing perian and reinstalling toast, is when Itunes quit, I've tried removing all of quicktimes components/plug in's as well in an attempt to get itunes to launch and no go, this is what originally brought toast back after the perian cluster F. This is driving me nuts! This is my first mac experience with crash logs, but correct me if i'm wrong its the com.apple.iTunes thats causing the crash? I can't find that entry anywhere on my mac, only com.apple.itunes.plist which i have removed numerous times to no avail. Help please! TIA