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- Jul 15, 2008
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I am having trouble conecting to my school internet. i have the white macbook that i bought about a month ago. The school network does not require a password. you would just connect to the internet then when you open a browser it would redirect you to a page where you would enter personal information to gain access to the internet. But when i use my macbook it sees the network but when i try to join it says "connection timeout". when i run diagnostics it asks me for a WEP password even though the network does not require one. I connect fine to the internet at home and other networks that both require and dont require a password but its just this one thats giving me problems. My girlfriend has the same computer as me that we bought at the same time and she had problems connecting to the internet the first day of class but now she is able to connect and everything works fine. she also said that i shouldnt be getting the window where it says to enter a WEP password because she didnt see that window when she did diagnostics. I talked to the school technical support and they werent able to figure it out and i even called apple and the guy guided me through some troubleshooting processes that did not work as well. What should I do? does anyone know how to fix this problem?