Crashing iPhone?

skaheadpunk · Jul 12, 2008

Hey all,

Got my 8GB iPhone on Friday. Since then it's been great, I love it, but 3 or 4 times it has 'crashed'. Screen freezes, flashes or goes blank and it goes to the black screen with Apple logo, and loads up again.

What's with that? Doesn't seem to be any pattern to it or a particular app - last time I was looking at a photo.

bryphotoguy · Jul 12, 2008

I've gotten it twice with the AIM app since I started using it Thursday evening.
Have you tried hard restarts? Hold the Home button and power button till it restarts? Do you clear the cache often?

mrplow · Jul 13, 2008

I've had it crash 4 or 5 times once the screen corrupted an the vibrate motor kicked in and stayed on til a hard reset was done.

My n95 was no different on day 1 and updates seemed to level it out.

Hopefully we'll get tweaks and updates from apple and app developers now that the iPhones in the wild.

skaheadpunk · Jul 13, 2008

bryphotoguy said:
I've gotten it twice with the AIM app since I started using it Thursday evening.
Have you tried hard restarts? Hold the Home button and power button till it restarts? Do you clear the cache often?

Ok, I feel a bit stupid. It has a power button? How do I clear the cache? Should I need to after only two days of use?

bryphotoguy · Jul 13, 2008

Button on the top right, I assume it's called the power button.
Clear cache- Settings> Safari> Clear Cache

fyrman22 · Jul 13, 2008

AIM crashes my phone all the time. The first time of starts up ok but if I go to another app and come back it crashes every time. Hopefully they will fix it it's driving me nuts.

rcltrh · Jul 13, 2008

Welcome to the iPhone. It's been buggy as heck for a year now, especially every release since 1.0.0, but it's cool

Just get used to doing a LOT of resets. It's the coolest piece of junk phone I've ever had.

GringoBoy87 · Jul 15, 2008

my iPhone keeps crashing also. My screen will flash and my iPhone will restart. I also have an issue with apps crashing. It seems random, and when one app crashes all the others will crash on startup. I have to turn my iPhone off and on to get them to work. Is that a cache issue? I have about 2 gigs of free space. Also my iPhone crashes seem random, and always happen with apps.

bryphotoguy · Jul 15, 2008

Reformat and try again. Don't download any apps and see if it helps any.
I have 500MB free and have no problems so it's not a space issue.

wino_ii · Jul 15, 2008

bryphotoguy said:
Button on the top right, I assume it's called the power button.
Clear cache- Settings> Safari> Clear Cache

How does Safari's cache have anything to do with AIM crashing?

bryphotoguy · Jul 15, 2008

wino_ii said:
How does Safari's cache have anything to do with AIM crashing?

Maybe you took that out of context. The OP didn't say AIM was crashing. Please read before posting.

GringoBoy87 · Jul 16, 2008

bryphotoguy said:
Reformat and try again. Don't download any apps and see if it helps any.
I have 500MB free and have no problems so it's not a space issue.

sorry, what do you mean by reformat? is that a restore?

bryphotoguy · Jul 16, 2008

Same thing. They'll make you do it before you take it to the Apple store for replacement. Trust me, they'll make you do everything before you exchange it. I'm on my third phone now and I've had to do everything known to man before they let me have a new one.

Kash · Jul 17, 2008

rcltrh said:
Welcome to the iPhone. It's been buggy as heck for a year now, especially every release since 1.0.0, but it's cool Just get used to doing a LOT of resets. It's the coolest piece of junk phone I've ever had.

You must have one bad iPhone as I rarely have to reset my iPhone, and I've owned mine since the week it came out last year.

MacNNJ · Oct 5, 2008

I got my iphone 3G last week and was 99.9% I made the correct choice by switching.

But, now I am questioning myself. At first Safari crashed on a certain link at apple.com/iphone, but today it crashed on ebay.com and on yahoo.com. It seems to be getting worse. Apparently all the iphones 3G, either 8GB or 16GB, are crashing on the apple.com/iphone link. I checked this out at a store and a sales rep checked his, but now the other websites?

What will clearing cache do? Will this help me too? I am thinking that I need a new iphone?

MacNNJ · Nov 6, 2008

MacNNJ said:
I got my iphone 3G last week and was 99.9% I made the correct choice by switching.

But, now I am questioning myself. At first Safari crashed on a certain link at apple.com/iphone, but today it crashed on ebay.com and on yahoo.com. It seems to be getting worse. Apparently all the iphones 3G, either 8GB or 16GB, are crashing on the apple.com/iphone link. I checked this out at a store and a sales rep checked his, but now the other websites?

What will clearing cache do? Will this help me too? I am thinking that I need a new iphone?

Apple replaced my iPhone, first posted here: http://www.mac-forums.com/forums/iphone-hardware-accessories/128571-iphone-freezes.html#post752730

Eric559 · Nov 6, 2008

It isn't always Safari's fault it may be the website you are trying to display as well.