My macbook's hard drive failed last week. I took it to tekserve (authorized apple service in NYC), who were unable to recover the data. Tech there said, 'it's a seagate momentus. apple won't use those anymore.' i said, 'because they're bad?' tech: 'i'm not allowed to talk about it.' (!!) tech then said, 'we can send it to drive savers, they're the only ones who have a chance of recovering the data.' So off went the drive to drive savers, who were also unable to recover the data. They said there was a head crash with extensive media damage, data unrecoverable.
Now, I've learned that seagate has its own data recovery service (with its own extortionist pricing). I'm trying to decide if sending the drive to them is a waste of time. The computer was still under warranty (the only bright spot in this sad story) and apple will replace the drive At this point, I'm about to go away for 2 months computerless, so getting the thing fixed sooner would be a plus. Has anyone had experience with seagate service? Is it worth a shot? Any input appreciated. Thanks.
Now, I've learned that seagate has its own data recovery service (with its own extortionist pricing). I'm trying to decide if sending the drive to them is a waste of time. The computer was still under warranty (the only bright spot in this sad story) and apple will replace the drive At this point, I'm about to go away for 2 months computerless, so getting the thing fixed sooner would be a plus. Has anyone had experience with seagate service? Is it worth a shot? Any input appreciated. Thanks.