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- Your Mac's Specs
- 3G Black Macbook 2.16ghz, 2gb, 160gb
Hey guys, I have a black Macbook 2.16ghz core 2 duo, 160gb HDD, 2x1gb (upgraded from the original 2x512mb sticks that I bought it with). I have searched and know there are other threads on these forums to do with faulty HDDs - but my issue is a bit more than that....
So, here is my problem. Last night, I was using my macbook at a friends house, everything was fine. Then suddenly, web browser crashed, I tried to force quit but I couldn't get the 'apple' menu up - and other programs were now crashed - the whole machine had effectively frozen.
The Macbook started making clicking noises from what sounded like the top right corner of the keyboard (but which I have now realised is actually the HDD)
So anyway, I held the power button down to turn off, left it off for about five minutes. I then restarted and I got the usual hardware chime followed up by the apple symbol and the rotating progress bar.
It stayed like that for about 3 minutes when, surprise surprise, I got the question mark folder icon - which I have never seen before, but knew it meant HDD problem.
Anyway, I've reseated the hard drive, attempted booting with mac os x installation CDs (the Tiger ones that came with my macbook) and when it asks where the installation should go I have no hard drive - just network boot and the tiger CD icons in disk utility (when booting from the CD).
So now, on boot, the clicking and squeaking noises are still there (coming from the HDD) and the question mark folder icon is still up. Everything is saying dead HDD right?
Well, here is the rub, I bought this macbook on the 20th June 2007 - that means I have until Friday for the repairs warranty, and I have not renewed applecare.
I am prepared to buy more applecare for 199GBP considering the tight time frame I have here. However, I am wondering if this is possible - does buying applecare from the applesite require a working macbook to install and register on?
What is the best course of action here...?
Thanks guys, I'm really freaking out a bit.
UPDATE: Having just searched a bit more around this forum and others I got through to an apple site page where I could check my warranty - this is what i got.
So, here is my problem. Last night, I was using my macbook at a friends house, everything was fine. Then suddenly, web browser crashed, I tried to force quit but I couldn't get the 'apple' menu up - and other programs were now crashed - the whole machine had effectively frozen.
The Macbook started making clicking noises from what sounded like the top right corner of the keyboard (but which I have now realised is actually the HDD)
So anyway, I held the power button down to turn off, left it off for about five minutes. I then restarted and I got the usual hardware chime followed up by the apple symbol and the rotating progress bar.
It stayed like that for about 3 minutes when, surprise surprise, I got the question mark folder icon - which I have never seen before, but knew it meant HDD problem.
Anyway, I've reseated the hard drive, attempted booting with mac os x installation CDs (the Tiger ones that came with my macbook) and when it asks where the installation should go I have no hard drive - just network boot and the tiger CD icons in disk utility (when booting from the CD).
So now, on boot, the clicking and squeaking noises are still there (coming from the HDD) and the question mark folder icon is still up. Everything is saying dead HDD right?
Well, here is the rub, I bought this macbook on the 20th June 2007 - that means I have until Friday for the repairs warranty, and I have not renewed applecare.
I am prepared to buy more applecare for 199GBP considering the tight time frame I have here. However, I am wondering if this is possible - does buying applecare from the applesite require a working macbook to install and register on?
What is the best course of action here...?
Thanks guys, I'm really freaking out a bit.
UPDATE: Having just searched a bit more around this forum and others I got through to an apple site page where I could check my warranty - this is what i got.
Apple said:Our records indicate that your product is covered under Apple's Limited Warranty which is estimated to expire on 19 June 2010.
Your product is not eligible for complimentary phone support.
If you believe that this information is inaccurate, learn how to update your coverage status. Please put your sales receipt in a safe place. You will need it for warranty validation.
Extend your service and support coverage for your product with the AppleCare Protection Plan. If you have already purchased an AppleCare Protection Plan, make sure you have registered it.