Hey Everyone,
Finally got my 24" 2.8ghz Imac a week back. But ever since day one, i have been getting problems problems n just problems that are eating my head up. Heres how the list goes..
1. After running the setup assistant on the first day, i inserted a fresh mp3 disc, loaded a song in itunes, after a split second a curtain like animation thing happened on the screen n asked me to restart the mac. Reason: Kernel Panic error which i got to know in detail after the machine rebooted! Called up Applecare, they explained in detail. Then they helped me reset the Ram n test the hardware. All done, no problems detected.
2. Next day, I was changing wallpapers when all of a sudden system preferences got stuck n machine asked to reboot again. Reason, Kernel Panic again. This happened twice thrice, i called up applecare again, reset the pram, things settled for the moment. but all this had already rattled the initial experience of using the Mac.
3. Today, the place from where i got my mac sent in an engineer to help me set up my net. Luckily that fellow got the 10.5.3 update with him n installed it then n there. I have a PPPoE ethernet connection which requires a username n password to log on. Now i put in all the IP details n dns entries n all, but still the Mac gave the error authentication failed all the while. Even the engineer couldnt figure out why and what do. We tried all network diagnostics n assist me features, but still couldnt connect. Any reason why?? I badly need help here.
The next day i called up Apple care and even they couldnt solve the problem again, they made me reinstall OSX, which i did n even after then, the same problem persisted. what could be the problem???
4. I installed Perian n VLC media player to run some .dat, .mpg and .wmv video formats. One big problem here is all the videos get scrambled into pixellated blocks in between or while pushing them forward! i mean this is crazy. whats the reason for this?? And for some videos VLC quit unexpectedly giving a Kernel protection failure error. (what the crap??!!!)
heres a screenie which should explain:
[img=http://img266.imageshack.us/img266/3684/picture2dk6.th.png]
5. Last but not the least, whenever i try to delete something by cmd+ delete, it simply doesnt work. now is this a keyboard error or something else??
I am at my wits end and just dont know what to do with these problems. Can someone help me out. Replies and suggestions will be highly highly appreciated.
Warm regards.
Finally got my 24" 2.8ghz Imac a week back. But ever since day one, i have been getting problems problems n just problems that are eating my head up. Heres how the list goes..
1. After running the setup assistant on the first day, i inserted a fresh mp3 disc, loaded a song in itunes, after a split second a curtain like animation thing happened on the screen n asked me to restart the mac. Reason: Kernel Panic error which i got to know in detail after the machine rebooted! Called up Applecare, they explained in detail. Then they helped me reset the Ram n test the hardware. All done, no problems detected.
2. Next day, I was changing wallpapers when all of a sudden system preferences got stuck n machine asked to reboot again. Reason, Kernel Panic again. This happened twice thrice, i called up applecare again, reset the pram, things settled for the moment. but all this had already rattled the initial experience of using the Mac.
3. Today, the place from where i got my mac sent in an engineer to help me set up my net. Luckily that fellow got the 10.5.3 update with him n installed it then n there. I have a PPPoE ethernet connection which requires a username n password to log on. Now i put in all the IP details n dns entries n all, but still the Mac gave the error authentication failed all the while. Even the engineer couldnt figure out why and what do. We tried all network diagnostics n assist me features, but still couldnt connect. Any reason why?? I badly need help here.
The next day i called up Apple care and even they couldnt solve the problem again, they made me reinstall OSX, which i did n even after then, the same problem persisted. what could be the problem???
4. I installed Perian n VLC media player to run some .dat, .mpg and .wmv video formats. One big problem here is all the videos get scrambled into pixellated blocks in between or while pushing them forward! i mean this is crazy. whats the reason for this?? And for some videos VLC quit unexpectedly giving a Kernel protection failure error. (what the crap??!!!)
heres a screenie which should explain:
[img=http://img266.imageshack.us/img266/3684/picture2dk6.th.png]
5. Last but not the least, whenever i try to delete something by cmd+ delete, it simply doesnt work. now is this a keyboard error or something else??
I am at my wits end and just dont know what to do with these problems. Can someone help me out. Replies and suggestions will be highly highly appreciated.
Warm regards.