Consumer Reports: 1 in 5 laptops has a major repair issue

fleurya · May 8, 2008

http://crave.cnet.com/8301-1_105-9938550-1.html

I thought this was an interesting report, because if I had to guess this number it wouldn't have been anywhere near this high. I probably would have went with 10% or less. All of the major laptop makers were surveyed and they all came within 3 percentage points, which is pretty insignificant according to the article. I'm also surprised all the makers came so close within one another.

wesley7777 · May 8, 2008

You know its funny that apple at the top, some of it i believe is that people will actually go get there apple repaired compared to other brands when they break i just see the people go out and buy another.

Kash · May 8, 2008

That's what you get when you have only a handful of companies making every laptop out there.

CL33Zero · May 8, 2008

That seems really high. I mean, my HD went on me. But I wouldnt consider that major. Whats "major" here? And its almost understandable, I mean, they are packing quite a bit of sensitive stuff within a very small space.

technologist · May 9, 2008

Teh Artical said:
The chart shows data from about 75,000 laptops purchased between 2003 and 2007

Looks like the iBook G3 issues are still plaguing Apple's score.

harryb2448 · May 9, 2008

It stands to reason. A desktop and laptop of similar performance work quite differently. The laptop internals, such as HDD, video cards etc being a reduced size need to do more work for the same result.

More work equals faster failure?

cheesybanana · May 11, 2008

As Kash said, the parts are being made by only a few companies. Apple uses much of the same parts as Dell, HP, etc. So, I am really not that surprised.