G
GSMarquis
Guest
I have had my 17inch imac for about a month....when i got it i noticed a small physical bumb pertruding from the surface of the screen.(obv a plastic mold defect) I just got around to calling apple care last week because of my 7 day a week job i havent had the time. I told them the whole story and they put in a engineer report to check on my screen problem.....they called me back yesterday and told me they are still investigating it to see if its coverd under warranty. OK ***, it came to me that way and they are investigating it to see if its a possible defect and im lying. This totally pissed me off because they told me if the engineer decides that its not coverd i have to pay between 750-1150 dollars for repair. What am i supposed to do. They sold me a new imac with a manufacturing defect and they wont cover it, i am already outside my 10-day return policy, the repair cost is almost a entire imac.
All of this and this is my first imac.
All of this and this is my first imac.