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- Apr 30, 2008
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The problem: I order a new iMac, fully configured, from the online Apple Store Monday, April 21st. Exactly one week later, April 28, the very day that my new iMac arrives via FedEx, I go to the Apple website only to find that, lo and behold, Apple has come out with a new, even better iMac.
I have heard some people on here say that they have purchased iMacs recently (from a physical Apple Store, I assume) and were able to exchange for the new ones. In my case, though, since I ordered from the online Apple Store, wouldn't it be different? I notice that the Apple site says that configure-to-order items can not be returned under any circumstances unless they are dead on arrival.
The iMac has not yet been removed from its box. Is it possible that they might make an exception given my circumstances and let me return the iMac and get the new one, or should I just go ahead and open it? Is there any precedent for this kind of thing?
I'm guessing that I'm out of luck.
I'm not going to be that upset if I can't return it, by the way. It's still a pretty nice machine.
I have heard some people on here say that they have purchased iMacs recently (from a physical Apple Store, I assume) and were able to exchange for the new ones. In my case, though, since I ordered from the online Apple Store, wouldn't it be different? I notice that the Apple site says that configure-to-order items can not be returned under any circumstances unless they are dead on arrival.
The iMac has not yet been removed from its box. Is it possible that they might make an exception given my circumstances and let me return the iMac and get the new one, or should I just go ahead and open it? Is there any precedent for this kind of thing?
I'm guessing that I'm out of luck.
I'm not going to be that upset if I can't return it, by the way. It's still a pretty nice machine.