Do OS X users have issues accessing phpBB3 based forums?

amm888 · Apr 28, 2008

Not a mac user myself, but I've got a phpBB 3.0.1 based online forum and I recently spoke with a user who has issues viewing the site correctly with her Mac OSX computer (I selected 10.0, but I really have no idea which one it is). She said the site displayed as just a bunch of lines. Is this a known issue or just a freak occurrence? Does anyone know of any possible work-arounds for this?

Thanks,
Alex

AlyciaAnimation · Apr 29, 2008

What's the site?

I don't think I would know off hand what forums I go to are phpBB3 or not. I can't recall ever going to a site and just getting lines before.

amm888 · Apr 29, 2008

AlyciaAnimation said:
What's the site?

I don't think I would know off hand what forums I go to are phpBB3 or not. I can't recall ever going to a site and just getting lines before.

PM sent

dtravis7 · Apr 29, 2008

could you post the URL? I have many macs here with 10.3, 10.4 and 10.5 OSX and can check the forums on all of them and get back to you.

amm888 · Apr 29, 2008

dtravis7 said:
could you post the URL? I have many macs here with 10.3, 10.4 and 10.5 OSX and can check the forums on all of them and get back to you.

PMed

dtravis7 · Apr 29, 2008

Going to fire up some other systems to be sure, but on Leopard and Safari 3.1.1 it's fine. Looks like a normal phpBB with no issues at all. Will update this post when I check it on older versions of OSX and Safari.

Ok, I tried my G4 with Tiger 10.4.11 and it's just like with Leopard. Site looks fine. Went into many of the threads and nothing looked wrong at all.

Right now on my old iMac G3 333Mhz with 10.3.9 Panther and the Safari that comes with it. Ditto. Site looks perfect here also.

I don't know what is going on with that persons Mac but something is wrong.

Hope this helps.

Send them here. Maybe we can help with their issue.

amm888 · Apr 29, 2008

dtravis7 said:
Going to fire up some other systems to be sure, but on Leopard and Safari 3.1.1 it's fine. Looks like a normal phpBB with no issues at all. Will update this post when I check it on older versions of OSX and Safari.

Thanks a bunch, I appreciate it.

Are Mac-users nicer/more helpful than the average Joe or something?

Aptmunich · Apr 29, 2008

I replied in your old thread as well, but here it is again just in case you missed it:

Sounds like a font issue...

Open Font Book, press "command + a" to select all and then go to "File > Validate fonts".

That should check all fonts installed on the system for errors.
Resolve any errors and the issue should hopefully go away.

amm888 · Apr 29, 2008

Aptmunich said:
I replied in your old thread as well, but here it is again just in case you missed it:

Sounds like a font issue...

Open Font Book, press "command + a" to select all and then go to "File > Validate fonts".

That should check all fonts installed on the system for errors.
Resolve any errors and the issue should hopefully go away.

Thanks for the suggestion, I'll pass on the info to my user. This does sound like it could be the culprit.

amm888 · Apr 30, 2008

dtravis7 said:
Going to fire up some other systems to be sure, but on Leopard and Safari 3.1.1 it's fine. Looks like a normal phpBB with no issues at all. Will update this post when I check it on older versions of OSX and Safari.

Ok, I tried my G4 with Tiger 10.4.11 and it's just like with Leopard. Site looks fine. Went into many of the threads and nothing looked wrong at all.

Right now on my old iMac G3 333Mhz with 10.3.9 Panther and the Safari that comes with it. Ditto. Site looks perfect here also.

I don't know what is going on with that persons Mac but something is wrong.

Hope this helps.

Send them here. Maybe we can help with their issue.

Well the user in question was a teacher trying to access the site from an emac that wasn't her own. She's not having issues on her own computer.

I copied and pasted the replies you guys left me on my site, and I'll make a link to your site in case any other of my users have Macs.

Thanks again for all your help!