tv shows not playing in iTunes

LGithens · Apr 18, 2008

Anyone ever have this problem??... I can't get my MacBook to play my downloaded tv shows on iTunes. I'm just getting a grey screen. They used to play just fine, just stopped. I have most of them backed up on a portable hard drive, but I'm not even sure how to get them back into iTunes. It's kind of bumming me out, cause I like carrying my fav show on my MacBook!

Lori

Lifeisabeach · Apr 18, 2008

Just a wild guess on my own, but have you reinstalled your OS or anything like that? I'm suspecting that your iTunes account is no longer active on your computer for some reason, or at least the user account you are using. If that's the case, the shows won't play due to DRM restrictions. You'd need to re-authorize your computer using the iTunes account that the shows were purchased under.

LGithens · Apr 18, 2008

lifeisabeach said:
Just a wild guess on my own, but have you reinstalled your OS or anything like that? I'm suspecting that your iTunes account is no longer active on your computer for some reason, or at least the user account you are using. If that's the case, the shows won't play due to DRM restrictions. You'd need to re-authorize your computer using the iTunes account that the shows were purchased under.

No haven't reinstalled anything. And I had already tried reauthorizing my computer. Everything else works ok in Itunes. All my purchased music, misc. videos I've downloaded. Only my tv shows won't play. All purchased.

Lori

Lifeisabeach · Apr 18, 2008

Hmmmm. Try creating a new user, log into that user, re-enter your iTunes account information under that user, and try those videos again.

ferol · Apr 29, 2008

Hey, I'm having this exact same problem.... anyone ever find a solution?

oversandjeep · Apr 29, 2008

gray screen

I, also, am having the same problem! Anyone find a fix?

MacFanBoy · Apr 29, 2008

Will they play in quicktime or VLC?

pip-sticks · May 13, 2008

gray screen

I'm having this problem and vlc player does not work with them.

pip-sticks · May 13, 2008

i just downloaded the new quicktime and everything seems to be working now.

scottd1z3 · May 5, 2010

video gray screen

I'm using 10.6 all updates on 17" PBPro and am getting gray screen. Anymore thoughts thanks.

TattooedMac · May 5, 2010

scottd1z3 said:
I'm using 10.6 all updates on 17" PBPro and am getting gray screen. Anymore thoughts thanks.

This thread is 2 years old and i believe you might get a better response if you started your own thread and gave us some more detail to your problem ....

Just a thought

Cheers