Mac OS 9.2 User can't use phpBB3 forum

amm888 · Apr 16, 2008

I'm not a mac user myself (linux), so I'm pretty ignorant as to the mac method, but I've got a phpBB3 forum and one of my users has a mac OS 9.2 (is that old?) computer and tells me this:

"The home page is there and most of the graphics look "compromised." I click on "enter" and I'm taken to a dead end page."

Any ideas as to how I can help him solve his problem and use my forum?

thanks,
Alex

Eric559 · Apr 16, 2008

Does he get some kind of error?

amm888 · Apr 16, 2008

Eric559 said:
Does he get some kind of error?

He didn't say.

Aptmunich · Apr 16, 2008

amm888 said:
I'm not a mac user myself (linux), so I'm pretty ignorant as to the mac method, but I've got a phpBB3 forum and one of my users has a mac OS 9.2 (is that old?) computer and tells me this:

"The home page is there and most of the graphics look "compromised." I click on "enter" and I'm taken to a dead end page."

Any ideas as to how I can help him solve his problem and use my forum?

thanks,
Alex

The troubleshooting you'll want to try is pretty much the same.

Yes - OS 9.2 is very old. If the user is using Internet Explorer for Mac (I think that used to be the default browser), it's not surprising it doesn't work.

Find out which browser they're using, then ask them to upgrade to something newer.

iCab 3.0.5 might work better.

amm888 · Apr 28, 2008

He did finally get it to work using ICab (copied your post and sent it to hime).

-Thanks

Now I have a user using the new Mac OS (X?) and she says she just sees a bunch of lines when she tries to access my site.

Aptmunich · Apr 29, 2008

Sounds like a font issue...

Open Font Book, press "command + a" to select all and then go to "File > Validate fonts".

That should check all fonts installed on the system for errors.
Resolve any errors and the issue should hopefully go away.

Mac OS 9.2 User can't use phpBB3 forum

amm888

Eric559

amm888

Aptmunich

amm888

Aptmunich

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