My grandmother has just bought a new mac, and she lives across country. She has recently emailed me saying that, she has dragged her all images folder to her desktop, when she was trying to move it to a folder, now her desktop is filled with files name 01, 02 and so on. It wont let her delete by command delete or by dragging them to the trash. She got the all images folder back by checking it in a list. Has anyone had this problem, I dont use a mac so I was wondering what to tell her. I use linux alot, and windows a bit but havn't used a mac for a few years, what can she do?