Can't open Mac Help app !!!

HI I've been using the G5 for over three weeks now and I had seen this problem but after having installed the latest update (packages) from apple ...I can't seem to open The Mac Help app and the system preferences help also! What could I do to fix this problem???


These are the packages I downloaded:
2004-10-13 00:25:10 -0400: Installed "Apple Remote Desktop Client" (1.2.4)
2004-10-13 00:25:37 -0400: Installed "GarageBand Update" (1.1)
2004-10-13 00:26:15 -0400: Installed "iSync" (1.5)
2004-10-13 00:26:27 -0400: Installed "iTunes" (4.6)
2004-10-13 00:26:32 -0400: Installed "Security Update 2004-08-09" (1.0)
2004-10-13 00:26:52 -0400: Installed "iPhoto Update" (4.0.3)
2004-10-13 00:26:57 -0400: Installed "iPod Updater 2004-08-06" (3.0.2)
2004-10-13 00:27:07 -0400: Installed "Java 1.4.2 Update 2" (1.4.2 Update 2)
2004-10-13 00:27:13 -0400: Installed "Security Update 2004-09-07" (1.1)
2004-10-13 00:28:24 -0400: Installed "Mac OS X Update" (10.3.5)


Thanx so much !

butting in on conversation

witeshark said:

Finder > Library > Preferences. Trash all the help pref files (ususally 3) and retry Mac help; it makes new ones

Click to expand...

Hello witeshark,as i'm having the exact problem as your man above i tried to follow your suggestion.Trashed the three files but nothing has changed.Any other suggestions?Many thanks,all the best

http://docs.info.apple.com/article.html?artnum=107013

check it out, it should help

code777 said:

http://docs.info.apple.com/article.html?artnum=107013

check it out, it should help

Click to expand...

Many thanks indeed .problem solved.changing name of cache folder was the answer.Thanks again.Edzz

edzz said:

Many thanks indeed .problem solved.changing name of cache folder was the answer.Thanks again.Edzz

Click to expand...

that's what happened to me and changing the name of the folder helped but it returned again and i had to change the name of another folder... but now its fine, no idea why it happens

witeshark said:

Have you repaired permissions? - close all apps and log totally off. Log on, go in Finder, Applications. Utilities, Disk Utility. After the message -getting disk information- select volume (below the hard drive name -upper left corner). Just highlight it. Now look to the lower two things are there near the middle, verify permissions, repair permissions. Click repair permissions

Click to expand...

Have done that already i also deleted three pref files as was advised to me but checking now i see they replace themselves.If the problem occurs again i'll get back to you.Hoping some day to return the favours.many thanks,Edzz