Updating Office 2011

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IntegraDivorce


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Hi there. My Mac told me I needed to update my Office program. It keeps telling me it can't continue until I close the Microsoft Database Daemon and SyncServices Agent. I tell it to close the programs and continue but it won't.

Help!
 
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dellsweig


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IntegraDivorce said:
Hi there. My Mac told me I needed to update my Office program. It keeps telling me it can't continue until I close the Microsoft Database Daemon and SyncServices Agent. I tell it to close the programs and continue but it won't.

Help!
Click to expand...

Make sure Outlook is closed. Go into the process lsit and make sure - or reboot and do not start Outlook.

Once updated, Outlook will go through a lengthy repair process on the database. This is normal
 
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IntegraDivorce


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Thank you...Where is the process list? I've tried the reboot without starting outlook...
 
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dellsweig


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IntegraDivorce said:
Thank you...Where is the process list? I've tried the reboot without starting outlook...
Click to expand...

Activity Monitor

Highlight the process you want to kill and do a force quit

or

open a terminal

type "ps -ef"

find the process you want to kill and type

kill -9 'pid' where pid is the process ID number
 

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