Having problems with your Belkin USB hub?

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Edit: Looks like a short-term fix. The problem comes back after I switch between devices. I suspect it may be a poor USB port architecture; I'll test it more tomorrow.

A year or so ago, I purchased a 7-port Belkin USB hub. It worked okay, some of the time, with some of my peripherals. This past week I decided to give them another shot and picked up a 5-port USB hub with an integrated iPod dock (Belkin TuneSync, about $40 at Buy.com). Snazzy little white unit with LEDs up front. Same problem. For example, my tablet would act like a mouse rather than a tablet - it would draw, but with no pressure sensitivity and the expresskeys wouldn't work. My keyboard would occasionally drop out and my mouse would stutter. I was really bummed because it seemed like it was a great solution, especially since I plan on getting a MacBook which only has two USB ports (I use about 10 USB devices on a regular basis - mouse, keyboard, printer, etc.). I shot off a tech support inquiry to Belkin, not really expecting a reply that would work, but was suprised to get this response in my inbox today:

"Have you tried moving the power supply for the hubs directly to a wall outlet?"

Have I tried WHAT? I keep all of my computers on UPS battery backup units (or just surge protectors for the laptops). I decided what the heck, I would give it a try. What do you know...it worked! To make a long story short, if you're having problems with your Belkin USB hub, try plugging the wall wart (A/C adapter) directly into the wall socket rather than into a UPS or other power-sharing device. I have tested this in various places on my UPS and it does not work. I have tested this directly connected to the wall and it works. I have also tested this with a 10' power extension cable with 3-ports at the end and it works (the Belkin was the only device on the extension cable). I would imagine that the hub will work as long as it is the only device connected to a UPS or power strip; I'll give those methods a try later this week.

So, if you're having problems with your Belkin USB hub, just plug it directly into the wall and all of your problems should be solved. Yay!
 
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belkin usb hubs

hi:
when i read your post i was very hopeful, but it didn't work for me. any other ideas?
g
 
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Edit: Looks like a short-term fix. The problem comes back after I switch between devices. I suspect it may be a poor USB port architecture; I'll test it more tomorrow.

A year or so ago, I purchased a 7-port Belkin USB hub. It worked okay, some of the time, with some of my peripherals. This past week I decided to give them another shot and picked up a 5-port USB hub with an integrated iPod dock (Belkin TuneSync, about $40 at Buy.com). Snazzy little white unit with LEDs up front. Same problem. For example, my tablet would act like a mouse rather than a tablet - it would draw, but with no pressure sensitivity and the expresskeys wouldn't work. My keyboard would occasionally drop out and my mouse would stutter. I was really bummed because it seemed like it was a great solution, especially since I plan on getting a MacBook which only has two USB ports (I use about 10 USB devices on a regular basis - mouse, keyboard, printer, etc.). I shot off a tech support inquiry to Belkin, not really expecting a reply that would work, but was suprised to get this response in my inbox today:

"Have you tried moving the power supply for the hubs directly to a wall outlet?"

Have I tried WHAT? I keep all of my computers on UPS battery backup units (or just surge protectors for the laptops). I decided what the heck, I would give it a try. What do you know...it worked! To make a long story short, if you're having problems with your Belkin USB hub, try plugging the wall wart (A/C adapter) directly into the wall socket rather than into a UPS or other power-sharing device. I have tested this in various places on my UPS and it does not work. I have tested this directly connected to the wall and it works. I have also tested this with a 10' power extension cable with 3-ports at the end and it works (the Belkin was the only device on the extension cable). I would imagine that the hub will work as long as it is the only device connected to a UPS or power strip; I'll give those methods a try later this week.

So, if you're having problems with your Belkin USB hub, just plug it directly into the wall and all of your problems should be solved. Yay!

I wonder if there's not more going on with OS X (I'm on 10.5.2) and USB hubs in general. I've got 2 Macs, a G4 Mini, and an Intel Core Duo iMac (now 2 years old), and I've always had problems with both Macs finding peripherals connected via hubs (powered, and directly into wall outlets). Just today again, I ran into a problem with my iPhone not charging via the USB hub. I popped in an older Targus 4 port hub, and it immediately worked. I see situations like that, or long delays in recognizing connected flash drives, on a pretty frequent basis. I see that Targus makes a nice looking vertical 7 port USB hub, so I may pick up one of those. I don't get it. I really thought that Mac/USB support would improve when they went Intel, but IMO, it's still flakey. So, off I go to try another hub (the Targus, because the 4 port one seems to work well).

Mark
 
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I grabbed a Targus ACH81US at MicroCenter today for $39.99, and everything is instantly recognized. It's got 2 "high power" USB ports, and audio pass-thru (I have no need for that, but it's a nice feature).

http://www.targus.com/us/product_details.asp?sku=ACH81US

Let's hope it continues to work as well as it does right now. :D
 
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Hmm, that's odd, I use a Belkin 4 port with my dual G4 running 10.4.11 and haven't had a single problem
 
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I use a D-Link H7 USB 2.0 hub and it always forgets at least one device that is connected to it when I plug it into my Macbook Pro. Never been sure if this was a hub problem or a mac one.

So Belkin may not be alone with some USB issues.
 
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I'm using both the Targus one Geekboy is using and the Belkin 7 port. No problems with either as of yet. Had them for about a month each
 

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