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Thread: ipad air browser hijacked

  1. #1


    Member Since
    Dec 27, 2010
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    61
    ipad air browser hijacked
    while browsing in chrome on my ipad air i apparently picked up a virus that freezes the chrome page and says due to a third party app ios needs to be optimized and provides a phone number to fix 1 844 792 4244. how can i get rid of this thing?

  2. #2

    pigoo3's Avatar
    Member Since
    May 20, 2008
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    Most likely what you've encountered is "ransomware" (happens on laptop & desktop computers as well). This is when you get stuck on a page like you have…you call the 800 number…you pay them money…and they supposibily "fix" the problem (which they don't since you don't have a problem to fix). Thus you are giving money to someone for doing nothing. And if they get access to your iPad…then they could do all sorts of identity theft things.

    What you want to do it is…turn off the WiFi or cellular you are using with the iPad. Quit the app you are having a problem with. Relaunch the app with WiFi still off. Once loaded the problem pages should disappear. Now you can turn WiFi or cellular back on.

    - Nick
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  3. #3

    McBie's Avatar
    Member Since
    Apr 26, 2008
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    Belgium
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    .... and stop visiting that website off course :-)

    Cheers ... McBie
    A computer lets you make more mistakes faster than any invention in human history - with the possible exceptions of handguns and tequila.
    The bitterness of poor quality remains long after the sweetness of low price is forgotten.

  4. #4
    chas_m
    Guest
    And this is NOT A VIRUS!!

  5. #5

    bobtomay's Avatar
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    Dec 22, 2006
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    Quote Originally Posted by chas_m View Post
    And this is NOT A VIRUS!!
    Thread title changed
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  6. #6


    Member Since
    Dec 27, 2010
    Posts
    61
    It worked; thank you

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