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  1. #1
    I have no complaints with Apple !

    Member Since
    Mar 15, 2011
    Location
    Flitwick, Beds, UK
    Posts
    327
    Specs:
    MBP 15" + iPhone 5S
    I have no complaints with Apple !
    Hi All, TWO and a quarter years ago i purchased a 15" MacBookPro Early 2011 with 2 years Apple Care on top of the standard 1 year.

    A month ago it Died permanently, my Apple Store fixed it by replacing the Motherboard complete and the Screen Lid, a week later it Died permanently again !!!!!!

    I was a little disappointed with the reliability by this time, as you can imagine !.

    Apple did me proud, on reflection i suppose it WAS the ONLY thing they could do for me, they gave me a brand new 15" MacBookPro Mid 2012 with 2 years Apple Care on top of the standard 1 year.

    The ONLY thing that i can see that has changed in the Spec is a 500gig drive instead of the 750gig drive i had before !.

    I like my Apple

    Tim

  2. #2
    I have no complaints with Apple !
    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    31,469
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.7.5
    Very nice!

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  3. #3
    I have no complaints with Apple !
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,231
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    Still the world's best customer service!

  4. #4
    I have no complaints with Apple !
    iggibar's Avatar
    Member Since
    Apr 20, 2009
    Location
    C-Town
    Posts
    4,071
    Specs:
    Mac Pro 4.1 15" MBP. 13" MBP. 17" PB. Power Mac G5. Galaxy Note 4 160gb*
    True that. I've never been let down by Apple's customer service.
    “If you are distressed by anything external, the pain is not due to the thing itself but to your own estimate of it; and this you have the power to revoke at any moment.” Marcus Aurelius

  5. #5
    I have no complaints with Apple !
    jt1968's Avatar
    Member Since
    May 05, 2013
    Location
    Los Angeles, CA
    Posts
    81
    Specs:
    MacBook Pro 15" Retina, 8GB RAM, 250GB SSD, Intel i7 2.3GHz.
    Quote Originally Posted by iggibar View Post
    True that. I've never been let down by Apple's customer service.
    They've always been good to me. When I had my iPhone 4, I was an iDevice newbie. I thought at one point that my battery was faulty because it seemed like it was discharging at a too-rapid rate. The girl at the Genius Bar was very helpful, and explained how keeping too many apps open on the phone can rapidly drain the battery. LOL! I also broke my iPhone 4S screen only a few months after buying it (I also bought AppleCare for it). They replaced the phone, no questions asked.

    I've dealt with many different tech companies (laptops, phones, etc), and Apple has the absolute best customer service, hands down.
    -----------------------------------------------------------------------------------------------------------------------
    iPhone 6 Plus 64GB / MacBook Pro 15" w/ Retina Display (2012)

  6. #6
    I have no complaints with Apple !
    rabbitjetta's Avatar
    Member Since
    Nov 08, 2010
    Location
    Indiana
    Posts
    965
    Specs:
    Main-11" Air, iPhone 6+, iPad Mini 3, Hi-Fi Extras- Too many to count
    My retina display MacBook Pro was 2 months old and kept having wifi issues and locking up, called them they sent a box the next day and I had a brand new MacBook in 5 days.

  7. #7
    I have no complaints with Apple !

    Member Since
    Dec 27, 2011
    Posts
    33
    Ooh! Timmy! You're only up the road from me. I'm in Luton. Did you go to the Apple Store in Milton Keynes? I went there the other day and they are pretty good.

  8. #8
    I have no complaints with Apple !

    Member Since
    Sep 28, 2011
    Location
    Michigan
    Posts
    39
    Specs:
    Intel core i5, 120gb SSD, 2.3GHZ, 4gb RAM, Macbook Pro 13 inch 2011 model
    Apple has an unwritten golden rule that no customer leaves the store unhappy. Ive experienced this two times both with iphone
    13" Macbook Pro intel core i5
    Iphone 4S.
    SR

  9. #9
    I have no complaints with Apple !

    Member Since
    Mar 15, 2011
    Location
    Flitwick, Beds, UK
    Posts
    327
    Specs:
    MBP 15" + iPhone 5S
    Quote Originally Posted by ursus262 View Post
    Ooh! Timmy! You're only up the road from me. I'm in Luton. Did you go to the Apple Store in Milton Keynes? I went there the other day and they are pretty good.
    Yeah, i go to the Apple Store at Milton Keynes, i find it excellent, it is close by to a couple of excellent Coffee Bars (and Toilets), and if i take the missus with me, i get to park in a Blue Badge bay which a very close by, and it only takes me about 20 to 25 minutes

    Tim

  10. #10
    I have no complaints with Apple !
    chas_m's Avatar
    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    18,956
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    I am very fortunate that the only issue I have ever had with Apple equipment was a swollen Blackbook battery (years out of warranty). By the time I took it round to an Apple store to have a look, they no longer had any black batteries to replace it with, so the guy gave me a recommended website that sold replacement ones at a good price.

    The reliability of Apple equipment and the smiles I see when I'm visiting Apple Stores is one of the things that keeps me a loyal customer, geez nearly 30 years now!!

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