Page 1 of 3 123 LastLast
Results 1 to 15 of 32
  1. #1
    So disappointed with AT&T

    Member Since
    Apr 19, 2013
    Posts
    8
    So disappointed with AT&T
    I have a grandfathered unlimited data plan with AT&T.... since July 2008. I currently have an iPhone 5. Since November AT&T has been telling me that they were extending FaceTime Over Cellular to ALL customers... even those with a grandfathered unlimited data plan. Now all of a sudden I am being told that is not true.

  2. #2
    So disappointed with AT&T
    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,209
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c
    If you've ever had anyone tell you that Facetime would come to the grandfathered plans they didn't know what they were talking about.

    Have 2 phones grandfathered - that plan does not offer that service - that plan also has to pay an extra fee for texting while it is included in the new limited plans.

    The reps I have talked to here in the DFW area have been very consistent related to Facetime and if you want it, you will have to switch to a limited plan.
    Sucks to be us.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  3. #3
    So disappointed with AT&T
    MYmacROX's Avatar
    Member Since
    Mar 17, 2009
    Posts
    3,626
    Specs:
    2008 15" MBP Yosemite, 2012 21.5" iMac Yosemite
    I would trade my ability to Face Time over cellular for unlimited data any day! But I guess it depends on your priorities. It's one or the other, you make the choice.
    64GB iPhone 6, 64GB iPad Air 2.

    Reminder: Please include your Mac's specs. This will make it much easier for the other members to assist you.

  4. #4
    So disappointed with AT&T
    rabbitjetta's Avatar
    Member Since
    Nov 08, 2010
    Location
    Indiana
    Posts
    965
    Specs:
    Main-11" Air, iPhone 6+, iPad Mini 3, Hi-Fi Extras- Too many to count
    I am on Verizon and can FaceTime on cellular with my grandfathered unlimited plan, try calling AT&T and see what they have to say.

  5. #5
    So disappointed with AT&T
    chas_m's Avatar
    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    18,970
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    Let's first understand that AT&T wants you to give up that grandfathered plan. Very badly. So they are not going to do ANYTHING whatsoever to make it attractive or easy to stay with your plan.

    Now that that's understood ...

    Ask yourself how often you really NEED to do FaceTime when there's no Wi-Fi nearby. Maybe your circumstances are different, but where I live (in a modest-sized though capital city) there's barely any need for cellular data at all! Nearly everywhere I go we have Wi-Fi; my house, friends' house, every coffeeshop and cafe, all of the downtown core, the mall, etc.

    On top of that, FT burns through data like almost nothing else, so unless your plan was incredibly generous it would again be an option you'd only want to use sparingly if at all.

    Only you know your situation but if there's Wi-Fi nearby where you usually are, I'd suggest sticking with the grandfathered plan and saving FaceTime for Wi-Fi only (better quality anyway, unless you'e on LTE).

  6. #6
    So disappointed with AT&T
    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,209
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c
    Both Sprint and Verizon have allowed FaceTime to all users.

    AT&T - no FaceTime, no tethering, and no texting without paying extra for the privilege to anyone that still has the unlimited plan.

    Think I will go visit T-Mobile today.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  7. #7
    So disappointed with AT&T

    Member Since
    Apr 19, 2013
    Posts
    8
    Quote Originally Posted by bobtomay View Post
    If you've ever had anyone tell you that Facetime would come to the grandfathered plans they didn't know what they were talking about.

    Have 2 phones grandfathered - that plan does not offer that service - that plan also has to pay an extra fee for texting while it is included in the new limited plans.

    The reps I have talked to here in the DFW area have been very consistent related to Facetime and if you want it, you will have to switch to a limited plan.
    Sucks to be us.
    I was told on at least two separate occasions ..... by two different reps.....that my grandfathered in unlimited data plan was eligible for FaceTime Over Cellular

  8. #8
    So disappointed with AT&T

    Member Since
    Apr 19, 2013
    Posts
    8
    Quote Originally Posted by rabbitjetta View Post
    I am on Verizon and can FaceTime on cellular with my grandfathered unlimited plan, try calling AT&T and see what they have to say.
    I doubt they are going to do anything for me .... but I suppose I can give it a try. But switching to Verizon the next time I update my iPhone is starting to look better and better. It

  9. #9
    So disappointed with AT&T

    Member Since
    Apr 19, 2013
    Posts
    8
    Quote Originally Posted by chas_m View Post
    Let's first understand that AT&T wants you to give up that grandfathered plan. Very badly. So they are not going to do ANYTHING whatsoever to make it attractive or easy to stay with your plan.

    Now that that's understood ...

    Ask yourself how often you really NEED to do FaceTime when there's no Wi-Fi nearby. Maybe your circumstances are different, but where I live (in a modest-sized though capital city) there's barely any need for cellular data at all! Nearly everywhere I go we have Wi-Fi; my house, friends' house, every coffeeshop and cafe, all of the downtown core, the mall, etc.

    On top of that, FT burns through data like almost nothing else, so unless your plan was incredibly generous it would again be an option you'd only want to use sparingly if at all.

    Only you know your situation but if there's Wi-Fi nearby where you usually are, I'd suggest sticking with the grandfathered plan and saving FaceTime for Wi-Fi only (bett
    er quality anyway, unless you'e on LTE).

    You are probably correct .. they want me to give up my unlimited data plan. Do I REALLY need to have FaceTime Over Cellular? The answer is probably not. However, it would have been nice to be able to use it on a limited basis when I was no where near Wi-Fi.

  10. #10
    So disappointed with AT&T
    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,209
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '11 1.8 i7 4GB 10.10; 21" iMac '13 2.9 i5 8GB 10.10; 5s & 5c
    Quote Originally Posted by Maria255 View Post
    I was told on at least two separate occasions ..... by two different reps.....that my grandfathered in unlimited data plan was eligible for FaceTime Over Cellular
    Don't doubt that for a second.

    I am also sure that half (or more) of the reps don't know nearly as much as they should about the devices nor the plans they're selling. Sort of like going to Best Buy and expecting their sales staff to be able to answer questions related to computers, TVs, etc. Not gonna happen.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  11. #11
    So disappointed with AT&T

    Member Since
    Apr 19, 2013
    Posts
    8
    Quote Originally Posted by bobtomay View Post
    Both Sprint and Verizon have allowed FaceTime to all users.

    AT&T - no FaceTime, no tethering, and no texting without paying extra for the privilege to anyone that still has the unlimited plan.

    Think I will go visit T-Mobile today.
    I have to seriously think about switching to Verizon the next time I update my iPhone. I think the thing that makes me so angry is that I feel I was lied to. I SPECIFICALLY kept asking if my grandfathered-in- unlimited data plan was eligible. I was told by two or three different reps that it WAS!! They should have been honest with me from the beginning.

    AT&T .. might want me to switch out of my unlimited data plan. They may very well have succeeded in getting me to switch ...... to VERIZON. AT&T obviously does not appreciate my business or loyalty.

  12. #12
    So disappointed with AT&T
    osxx's Avatar
    Member Since
    Jan 19, 2008
    Location
    houston texas
    Posts
    4,695
    Specs:
    09 MBP 8GB ram 500GB HD OS 10.9 32B iPad 4 32GB iPhone 5 iOs7 2TB TC Apple TV3
    The bad part if you or I switch from the grandfathered plan to any of their other plans to get FT or Tethering it will cost more technically you get less way to go AT&T.

  13. #13
    So disappointed with AT&T
    iggibar's Avatar
    Member Since
    Apr 20, 2009
    Location
    C-Town
    Posts
    4,071
    Specs:
    Mac Pro 4.1 15" MBP. 13" MBP. 17" PB. Power Mac G5. Galaxy Note 4 160gb*
    Simple really. You can leave them, jailbreak, or use your plan as you ORIGINALLY agreed upon when signing your contract.
    “If you are distressed by anything external, the pain is not due to the thing itself but to your own estimate of it; and this you have the power to revoke at any moment.” Marcus Aurelius

  14. #14
    So disappointed with AT&T
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,284
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    Think I will go visit T-Mobile today.
    I'm tempted. But I keep thinking about the cost of two iPhone 5s and the monthly fees to pay for those beauties plus data for two lines. May not have any choice though... my wife's brother and his wife keep showing off their iPhones to my wife.

  15. #15
    So disappointed with AT&T
    Slydude's Avatar
    Member Since
    Nov 15, 2009
    Location
    North Louisiana, USA
    Posts
    8,556
    Specs:
    2.8 GHz MacBook Pro 10.10.2, 8 GB mem, iPhone 6+
    You're goose is cooked buddy. Might as well cave in gracefully.

    Is there a birthday, anniversary etc. soon that you could use as an excuse? You didn't "cave" you got a nice present.
    Sylvester Roque Former Contributing Editor About This Particular Macintosh

    "Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. So disappointed with AT&T
    By Maria255 in forum iPhone Hardware and Accessories
    Replies: 1
    Last Post: 04-19-2013, 08:02 AM
  2. Bit disappointed in Apple (Apple TV & iMac Issues):(
    By naf536 in forum Switcher Hangout
    Replies: 9
    Last Post: 06-02-2012, 12:28 AM
  3. Very Disappointed
    By fixerman in forum Switcher Hangout
    Replies: 32
    Last Post: 11-21-2007, 07:11 AM
  4. New MBP::Disappointed & Returning to Apple
    By joec1101 in forum Switcher Hangout
    Replies: 32
    Last Post: 11-02-2007, 10:20 AM
  5. Very disappointed!!!!!
    By WilliS in forum Apple Desktops
    Replies: 4
    Last Post: 03-23-2004, 09:53 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •