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  1. #1
    macgrl
    Guest
    Microsoft office problem!!!
    Hey !!

    Lets say i get an email with an attachment of either powerpoint or word, when i open the file, it opens in the appropriate program but it freezes my whole computer. Only way to get it off is by shutting it off. I don't understand why this happens ! I opened a powerpoint presentation, the first slide opens up, but thats all i see unless i force the computer to shutdown!

    HELP !!!

  2. #2
    Microsoft office problem!!!

    Member Since
    Mar 30, 2004
    Location
    USA
    Posts
    4,744
    Specs:
    12" Apple PowerBook G4 (1.5GHz)
    What version of the Mac OS, and which versions of PowerPoint and Word, are you using?

    Does it only happen with email attachments? Can you open PowerPoint by itself, or does it always crash?

  3. #3
    macgrl
    Guest
    Quote Originally Posted by technologist
    What version of the Mac OS, and which versions of PowerPoint and Word, are you using?

    Does it only happen with email attachments? Can you open PowerPoint by itself, or does it always crash?
    good questions!! i will let you know tonight when i get home from school !
    thank you ! :p

  4. #4
    macgrl
    Guest
    hey!
    sorry it took a while to get back to you!
    it seems to only happen when i open a powerpoint attachment!
    other than that word, and powerpoint work perfectly!

  5. #5
    Microsoft office problem!!!

    Member Since
    Mar 30, 2004
    Location
    USA
    Posts
    4,744
    Specs:
    12" Apple PowerBook G4 (1.5GHz)
    I would suspect that the files are corrupted, then. Try asking the person who sent them to send them again, or try to get them on CD or flash memory disk.

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