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  1. #1
    My story with Applecare and my Apple Store

    Member Since
    Oct 15, 2008
    Location
    Vancouver BC
    Posts
    14
    My story with Applecare and my Apple Store
    Thank you Apple.

    My journey started out last Friday, when i experienced screen banding on my early 08 Macbook Pro. I booked an appointment for the next day. I take it in and show them the banding issues and they took it in for repairs.

    After 4 days waiting for a replacement screen to come in, i get a call yesterday to pick it up.

    I go today to pickup up my laptop and i test it out in the store. I noticed that the back light on the screen was not working. So they took it in again, and i was really frustrated at not having a laptop for a week because i really needed it for school. I remained calm and talked nicely to the employee.

    I get a call about 30 minutes ago saying that they could not fix the issue. They tried replacing the screen again, logic board etc. Nothing fixed the issue.

    AND THEY ARE REPLACING IT WITH A UNIBODY MACBOOK PRO.

    I am going to pick it up tomorrow morning as they are doing data migration to the new laptop.

    I LOVE YOU APPLE

  2. #2
    My story with Applecare and my Apple Store

    Member Since
    Jan 09, 2009
    Location
    calgary
    Posts
    43
    Specs:
    Aluminum MB, 2.0, 2gb ram, 320gb hdd
    awesome story and great experience! make me that much happier that I choose to get the $300 AppleCare!

    Awesome job Apple!
    -----
    DTx
    Aluminum MacBook 2.0GHz
    2GB RAM\320GB HDD

  3. #3
    My story with Applecare and my Apple Store
    Kash's Avatar
    Member Since
    Dec 03, 2006
    Location
    Irvine, CA
    Posts
    9,385
    Specs:
    Black Macbook C2D 2GHz 3GB RAM 250GB HD iPhone 4 iPad 3G
    I need something like this to happen to my Macbook before AppleCare runs out so that I can get the aluminum Macbook...

    June 2007
    July 2009

  4. #4
    My story with Applecare and my Apple Store
    Davidk02's Avatar
    Member Since
    Oct 29, 2008
    Location
    Stockton Ca.
    Posts
    148
    Specs:
    Macbook, Mac Mini, 2 Classic Ipod's, and an old Imac
    I wasn't to optimistic when the story first started, but sounds like in the end, as with most Mac stories, there was a happy ending.

  5. #5
    My story with Applecare and my Apple Store
    Discerptor's Avatar
    Member Since
    Aug 02, 2005
    Posts
    1,229
    Specs:
    2.6GHz Core i7 15" MacBook Pro - 8GB DDR3 SDRAM - 750GB 7200 RPM HDD - GeForce 650M GT 1GB VRAM
    As similar thing happened to me earlier this year with my PowerBook G4. The three-year technology bump was pretty nice.

  6. #6
    My story with Applecare and my Apple Store

    Member Since
    Oct 15, 2008
    Location
    Vancouver BC
    Posts
    14
    I just got back from the apple store, and i love my new laptop lol.

    I don't know if this is a mistake or not, but they gave me the one with a 2.53 processor, 4 gig ddr3 ram, and a 320 gb hd. I had a 2.4 ghz with 2 gig ddr2 ram and 250 gb HD.

    Looks like they upgraded it for me because they still have the other model available in Unibody

    Im a happy camper no mater what, i love you apple.

  7. #7
    My story with Applecare and my Apple Store

    Member Since
    Oct 15, 2008
    Location
    Vancouver BC
    Posts
    14
    I am really liking the unibody more than my early 08 model

    I notice the speed bump and the more ram

    THANK YOU APPLE

  8. #8
    My story with Applecare and my Apple Store
    dabears34's Avatar
    Member Since
    Jul 17, 2008
    Location
    Columbus, OH
    Posts
    410
    Specs:
    Macbook 2.4 GHZ, 2G Ram, 160 GB HD| iPhone 4
    Wow thats awesome kaybee! I bet the next time you buy a Mac you get Apple care again

  9. #9
    My story with Applecare and my Apple Store
    cwa107's Avatar
    Member Since
    Dec 20, 2006
    Location
    Lake Mary, Florida
    Posts
    26,758
    Specs:
    15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD
    Very nice! Congrats!
    Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!

    https://youtu.be/KHZ8ek-6ccc

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