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Apple Care Service

M

martyp


Joined
Jul 14, 2008
Messages
675
Reaction score
22
Points
18
Location
Scotland, UK
Your Mac's Specs
nMP 6-core/32Gb/D700/512Gb: rMBP 15" 2.3GHz/16Gb/512Gb: iPhone 6 128Gb: iPad Air 2 128Gb: NEC PA322U
Hi everyone,

A few days ago my Apple BT aluminum keyboard started having a problem with the caps lock button. No matter what I did the thing wouldn't work - no light, no key registration nothing. Every other button worked fine though?

So, I called apple care yesterday spoke to someone in about 10 seconds - gave my Mac serial no, walk through a few things and he was happy the keyboard was bust and said a new one will be on its way.

Received the replacement today, basically less than one day turnaround! Two thumbs up to apple for that. Should have a Mac Pro in Spring and it will definitely be purchased from the apple store - service is superb. :D
 
TinyEric

TinyEric


Joined
Dec 13, 2008
Messages
107
Reaction score
2
Points
18
Location
UK
Your Mac's Specs
MacBook, iSight, Intel Core 2 Duo, 2.4 GHz, 2GB, 160GB HD.
That is great... I have only ever had to use Apple service once and it was a fantastic experience for me too...
 

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