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  1. #1
    Lock image present when trying to connect to WI-FI

    Member Since
    May 10, 2010
    Posts
    2
    Lock image present when trying to connect to WI-FI
    Hi,

    I am not a Mac user yet, but have been trying to help a user access the WI-FI at our local senior center. There is a screen that comes up listing the various wi-fi connections that are available, and they all have the image of a lock, in the locked position, on the line that describes the connection.

    What is the purpose of the image? If the connection is somehow locked, how would we unlock it?

    I do not know the OS on this student's computer, but if necessary, I can find out.

    Thanks to all for any help.

    Kind regards,

    Shel Belinkoff

  2. #2
    Lock image present when trying to connect to WI-FI
    Chef_eam's Avatar
    Member Since
    Dec 12, 2009
    Location
    Midland,Tx
    Posts
    357
    Specs:
    iMac 27" 2.66GHz i5, 1TB HDD, 12GB RAM, OS X 10.7.3, iPod Classic 160GB,iPad 1 64GB Wi-fi, iPhone 4S
    The lock icon means that the particular network is a secure network. To connect to a secure network you will need the correct password and/or pass phrase. You need to get that info from the person who set up the wireless network.

  3. #3
    Lock image present when trying to connect to WI-FI

    Member Since
    May 10, 2010
    Posts
    2
    Quote Originally Posted by Chef_eam View Post
    The lock icon means that the particular network is a secure network. To connect to a secure network you will need the correct password and/or pass phrase. You need to get that info from the person who set up the wireless network.
    Thanks. That's just what I needed to know. We had the correct password, so not being able to connect to the network is some other problem, and I think I know where to look. Much appreciate your help.

    Shel

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