I hope this post isn't redundant...
For the THIRD time since I bought my iMac G5 20 inch in 2005 the Logic Board has crapped out. I have also had the hard drive replaced just this passed August. Three major repairs in 4 years and facing the fourth.
What angers me isn't just the parts failures, but the lost production time. I am on a deadline crunch to deliver wedding pictures by next Thursday and I will miss the deadline.
My questions are these: 1---Is Apple still repairing these free when the logic board goes belly up? 2---At what point does this stop being a random parts failure and becomes a lemon? 3--If it is a lemon, what is Apple's responsibility?
I have lost serious money and more than a few images in these failures.
Thing is, I still have a nine year old PC running Windows 2000 Pro that is in use everyday and I have not had a logic board fail...no hard drive fail...no hardware problems at all. Yet, both my iMac has had three logic board failures and my 15 inch MacBook Pro has had a logic board failure.
I am really mad at Apple right now...and I fear what they will tell me tomorrow when I call Applecare. I am an equidistant 21/2 hours from the Apple Store in Jacksonville, FL and Charleston, SC (horrible Apple Store) so it's not like I can pop in.
Thanks for the opportunity to rant...If anyone has any answers, I would appreciate the advice.
Geoff
For the THIRD time since I bought my iMac G5 20 inch in 2005 the Logic Board has crapped out. I have also had the hard drive replaced just this passed August. Three major repairs in 4 years and facing the fourth.
What angers me isn't just the parts failures, but the lost production time. I am on a deadline crunch to deliver wedding pictures by next Thursday and I will miss the deadline.
My questions are these: 1---Is Apple still repairing these free when the logic board goes belly up? 2---At what point does this stop being a random parts failure and becomes a lemon? 3--If it is a lemon, what is Apple's responsibility?
I have lost serious money and more than a few images in these failures.
Thing is, I still have a nine year old PC running Windows 2000 Pro that is in use everyday and I have not had a logic board fail...no hard drive fail...no hardware problems at all. Yet, both my iMac has had three logic board failures and my 15 inch MacBook Pro has had a logic board failure.
I am really mad at Apple right now...and I fear what they will tell me tomorrow when I call Applecare. I am an equidistant 21/2 hours from the Apple Store in Jacksonville, FL and Charleston, SC (horrible Apple Store) so it's not like I can pop in.
Thanks for the opportunity to rant...If anyone has any answers, I would appreciate the advice.
Geoff