- Joined
- Jan 14, 2005
- Messages
- 500
- Reaction score
- 13
- Points
- 18
- Location
- San Fransisco Bay Area, CA, USA
- Your Mac's Specs
- 20" G5 iMac; 14.1" G4 iBook; 60Gig iPod Video
Hey all,
Just wanted to post a quick thread about my experiece just in case any of you have the same problem with your G5 iMac.
About a week ago I took my iMac out of sleep when I got home from work as I always do only to notice something very disheartening. I noticed a relatively quite but highly annoying buzzing noise coming from the lower right hand corner of the computer (down where the white LED pulsates when in sleep mode.) The noise would increase in intensity and frequency as the intensity of the light on the screen increased (like on white web pages or when I turned the brightness up.) Well I assumed this must be a problem with the power supply due to where the sound was coming from on the computer, and I was right. I called AppleCare this after noon and explained to them the problem. They had me adjust the brightness up and down to see if the noise would increase and decrease accordingly. The tech on the phone agreed that the sound was coming from tthe power supply. In fact, he said that a decent number of the 20" iMacs were having this problem. Long story short, AppleCare is sending out a new power supply to me tomorrow afternoon via DHL over night.
I couldn't be more happy with Apple's responce and solution to the situation. If any of you fellow G5 iMac owners are noticeing the noise I have described don't be shy. I would highly reccomend calling AppleCare ASAP and getting a replacement power supply. Man I'm glad I 'switched.' Apple is awesome.
-Chris
Just wanted to post a quick thread about my experiece just in case any of you have the same problem with your G5 iMac.
About a week ago I took my iMac out of sleep when I got home from work as I always do only to notice something very disheartening. I noticed a relatively quite but highly annoying buzzing noise coming from the lower right hand corner of the computer (down where the white LED pulsates when in sleep mode.) The noise would increase in intensity and frequency as the intensity of the light on the screen increased (like on white web pages or when I turned the brightness up.) Well I assumed this must be a problem with the power supply due to where the sound was coming from on the computer, and I was right. I called AppleCare this after noon and explained to them the problem. They had me adjust the brightness up and down to see if the noise would increase and decrease accordingly. The tech on the phone agreed that the sound was coming from tthe power supply. In fact, he said that a decent number of the 20" iMacs were having this problem. Long story short, AppleCare is sending out a new power supply to me tomorrow afternoon via DHL over night.
I couldn't be more happy with Apple's responce and solution to the situation. If any of you fellow G5 iMac owners are noticeing the noise I have described don't be shy. I would highly reccomend calling AppleCare ASAP and getting a replacement power supply. Man I'm glad I 'switched.' Apple is awesome.
-Chris