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- Nov 11, 2010
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Hi there,
i have spent over three hours on the phone today with Apple and Microsoft and both are blaming each other so i am turning here for some help / advice! (please)
I have baught office mac 2011 and installed it, to cut a long story short when i open it under my "normal" user name i get an error message saying "Quit unexpectedly" (report below).
when i log in under work user name it works fine, it was installed under my "normal" user name, i have tried to un-install and install under another acc but same problem, any ideas?
Eryl
Process: Microsoft Word [3479]
Path: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: 14.0.0 (14.0.0)
Build Info: Unknown-100825~0
Code Type: X86 (Native)
Parent Process: launchd [3378]
Date/Time: 2010-11-12 18:54:11.719 +0000
OS Version: Mac OS X 10.6.4 (10F569)
Report Version: 6
Interval Since Last Report: 10468 sec
Crashes Since Last Report: 47
Per-App Crashes Since Last Report: 36
Anonymous UUID: E2115182-5A5A-43C2-A1A0-E04AFFAA2568
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
i have spent over three hours on the phone today with Apple and Microsoft and both are blaming each other so i am turning here for some help / advice! (please)
I have baught office mac 2011 and installed it, to cut a long story short when i open it under my "normal" user name i get an error message saying "Quit unexpectedly" (report below).
when i log in under work user name it works fine, it was installed under my "normal" user name, i have tried to un-install and install under another acc but same problem, any ideas?
Eryl
Process: Microsoft Word [3479]
Path: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: 14.0.0 (14.0.0)
Build Info: Unknown-100825~0
Code Type: X86 (Native)
Parent Process: launchd [3378]
Date/Time: 2010-11-12 18:54:11.719 +0000
OS Version: Mac OS X 10.6.4 (10F569)
Report Version: 6
Interval Since Last Report: 10468 sec
Crashes Since Last Report: 47
Per-App Crashes Since Last Report: 36
Anonymous UUID: E2115182-5A5A-43C2-A1A0-E04AFFAA2568
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called