Brand new Macbook air shutting down?

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I'm a new mac user. Just ordered my 11" air on black friday. Tonight, when I went to connect to my external monitor my mac just shut down entirely. I couldn't turn it on at all. Finally I found instructions on my phone to do shift+cntrl+option+power for 5 seconds, let go and hit power, to reset the SMC. Thankfully that worked. But shouldn't I be really concerned about why and how this has happened when I've had my mac for just a little over a week?
 

chscag

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2017 27" iMac, 10.5" iPad Pro, iPhone 8, iPhone 11, iPhone 12 Mini, Numerous iPods, Monterey
Yeah, I guess I would also be concerned especially since it's new. However, it could have been a one time glitch on the power line. If it happens again, make an appointment with your local Apple store and have a genius look at it.
 

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