Finder Help

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Nov 28, 2004
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Macbook 2.0ghz, Ibook G4 1.33ghz, Powerbook Lombard 333mhz
Everytime I click Help>Mac Help it loads up and then close immedietly after. How do I fix this?
 

rman


Retired Staff
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Try repairing permissions. Sometime the problems are resolved by doing this. Go to your application folder -> utilities folder, then run the disk utility application. Select your system disk from the list then choose repair permissions.
 
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PowerMac G4 Cube 450mhz 832mb
delete the preferences, heres the path: mac hd>users>your username>library>preferences> (delete these:)com.apple.helpviewer.plist, com.apple.helpui.plist, com.apple.help.plist, restart, that should do it.
 
C

code777

Guest
from apple:

First, troubleshoot the cache. Just do this:

Quit Help Viewer, if it's not already quit.

From the Finder's Go menu, choose Home.

Open the Library folder.

Open the Caches folder.

Look for the "com.apple.helpui" folder.

Rename that little folder to something else, such as "old Help cache folder".

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OP
oldnews
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Your Mac's Specs
Macbook 2.0ghz, Ibook G4 1.33ghz, Powerbook Lombard 333mhz
Thanks you guys, it worked.
 

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