error 310?? Any help

Joined
Dec 13, 2010
Messages
5
Reaction score
0
Points
1
Your Mac's Specs
Mac Specs: MacBook Pro 15-Inch, 2.66Ghz i7, 4GB RAM, 500GB
Hi I am new here.I have a macbook pro. I was trying to get an app for my Itouch .An I got this error 310?? Any help???

We could not complete your itunes store request.An unknown error occurred (310)
 
Joined
Oct 22, 2010
Messages
2,571
Reaction score
79
Points
48
Location
Bretforton, Worcestershire
Your Mac's Specs
MacBook Pro 15" 2014, 2.2GHz i7, 16GB RAM, 250GB SSD, OSX 10.9.5 - iPhone 5s 16gb
Try logging out of your itunes account (Store > Sign Out), then close iTunes.
Restart you MBP or logout and then back in.
Open iTunes, find the app you were trying to download, hit the download button, and sign in when prompted.

Hope this helps

- Simon
 
OP
Guzzball
Joined
Dec 13, 2010
Messages
5
Reaction score
0
Points
1
Your Mac's Specs
Mac Specs: MacBook Pro 15-Inch, 2.66Ghz i7, 4GB RAM, 500GB
when I logged out of itunes restarted my MBP. Open up itunes i was logged back in to itunes??? oh and that did not work but thank you...
 
Joined
Oct 22, 2010
Messages
2,571
Reaction score
79
Points
48
Location
Bretforton, Worcestershire
Your Mac's Specs
MacBook Pro 15" 2014, 2.2GHz i7, 16GB RAM, 250GB SSD, OSX 10.9.5 - iPhone 5s 16gb
All I could find about this particular error was

-310 smFHBlockRdErr Error occurred during _sGetFHeader.

Anyone?

- Simon
 
Joined
Jan 19, 2008
Messages
4,695
Reaction score
73
Points
48
Location
houston texas
Your Mac's Specs
09 MBP 8GB ram 500GB HD OS 10.9 32B iPad 4 32GB iPhone 5 iOs7 2TB TC Apple TV3
I wonder if there is a compatibility issue with the ipod model and the app requested?
Also have you tried to download another app?
 
OP
Guzzball
Joined
Dec 13, 2010
Messages
5
Reaction score
0
Points
1
Your Mac's Specs
Mac Specs: MacBook Pro 15-Inch, 2.66Ghz i7, 4GB RAM, 500GB
??

Now that i logged out of itunes i can not log-in on my MBP???
 

Shop Amazon


Shop for your Apple, Mac, iPhone and other computer products on Amazon.
We are a participant in the Amazon Services LLC Associates Program, an affiliate program designed to provide a means for us to earn fees by linking to Amazon and affiliated sites.
Top