Airport Extreme disconnecting

[joeg679]

I have the newest airport extreme and a SSD hard drive connected to it so I can watch movies I have stored on it and access files and music. Sometimes when I play a movie or tv show that is on the hard drive, quicktime will give me the spinning wheel and I will disconnect from the network altogether. Then I have to unplug the AE and plug it back in. Any ideas what is causing this and how to fix it? I've spoken to Apple and they can't help.

 

[halo200]

Do you have the wireless channel settings set to auto? If so, try setting them to a fixed channel.

 

[joeg679]

I do have it set to auto. Which one should I select?

 

[halo200]

Try channel 1 6 or 11. If you need to choose a 5Ghz Channel just take your pick it won't matter too much.

 

[joeg679]

Thanks, I'll try that

 

[joeg679]

Ok, I put the 5ghz to ch 48. I'll let you know if it works.