Hi,
I purchased an iMac earlier this year after many years of using PCs and I am enjoying the new way of doing things. I am far from expert, but for my internet use, photo processing etc, the Mac is a great tool.
My problems started a little while back (and I guess that they are software related), but occasionally whilst I am working on my Mac, the screen will simply black out. When this occurs, I am not able to do anything apart from forcing a power down and trying to re-start the machine. A call to a help line and I tried the Alt/Cmd/R/P re-set which helped in the short term but lately the problem has returned more regularly and I am lost as to where to go.
Is this a known hardware/software problem?
Should I be packing this machine up and carting it back to the Apple Store.
Any suggestions or information greatly appreciated.
David
I purchased an iMac earlier this year after many years of using PCs and I am enjoying the new way of doing things. I am far from expert, but for my internet use, photo processing etc, the Mac is a great tool.
My problems started a little while back (and I guess that they are software related), but occasionally whilst I am working on my Mac, the screen will simply black out. When this occurs, I am not able to do anything apart from forcing a power down and trying to re-start the machine. A call to a help line and I tried the Alt/Cmd/R/P re-set which helped in the short term but lately the problem has returned more regularly and I am lost as to where to go.
Is this a known hardware/software problem?
Should I be packing this machine up and carting it back to the Apple Store.
Any suggestions or information greatly appreciated.
David