Hi All!
I am relatively new to Macs, but have had a desktop with little use for roughly two years. Last week, I left my computer on and it went into sleep mode and was frozen when I went to wake it up. I held down the power button to shut down the computer and since then I have not been able to access my desktop at all!
I turn it on and it shows the white screen with the apple logo, I enter my password and then the screen either turns blue and shows the cursor and nothing else; or I am shown a white pixelated screen that changes to the blue screen once I click the mouse. I am unable to get past the blue screen no matter how many avenues I try!
Please assist me if you have any suggestions at all!
Thank you SO much!
Bernadette
I am relatively new to Macs, but have had a desktop with little use for roughly two years. Last week, I left my computer on and it went into sleep mode and was frozen when I went to wake it up. I held down the power button to shut down the computer and since then I have not been able to access my desktop at all!
I turn it on and it shows the white screen with the apple logo, I enter my password and then the screen either turns blue and shows the cursor and nothing else; or I am shown a white pixelated screen that changes to the blue screen once I click the mouse. I am unable to get past the blue screen no matter how many avenues I try!
Please assist me if you have any suggestions at all!
Thank you SO much!
Bernadette