Apple TV closed captioning doesnt work!

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i just rented gangs of new york on apple tv and it says CC is available in english. i went to the settings and made sure it was turned on. Nothing is coming up on the screen. it did the same thing last week with lord of the rings, and it also said CC in english was available for that movie. i checked to see if my screen wasnt on zoom or anything, it isnt at all, its just not coming up. i have pretty weak hearing and really need help with this please and thanks in advance.
 
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i just rented gangs of new york on apple tv and it says CC is available in english. i went to the settings and made sure it was turned on. Nothing is coming up on the screen. it did the same thing last week with lord of the rings, and it also said CC in english was available for that movie. i checked to see if my screen wasnt on zoom or anything, it isnt at all, its just not coming up. i have pretty weak hearing and really need help with this please and thanks in advance.
 

chscag

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2017 27" iMac, 10.5" iPad Pro, iPhone 8, iPhone 11, iPhone 12 Mini, Numerous iPods, Monterey
These forums are not support forums. We are not Apple nor are we in any way affiliated with them. These forums are peer to peer volunteer help and assistance forums. You not only cross posted your question (posted to more than one forum) but keep posting back at short intervals.

We'd like to help you but until someone responds that knows the answer to your question, you'll just have to be patient and wait. Also, I merged your cross post together here as one post. Thanks for understanding.
 

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