I don't own a mac but I was helping out a friend.
I wasted 3 hours trying to figure out this stupid wireless printer. He said it worked before and then it just stopped working. Apparently fail Telus came and switched his router because he was complaining about their internet (which is awful).
The Printer is called Brother MFC-7840W. I spent 2 hours just searching google and I found only 2 similar questions. 1 of them gave me no results, the other was unanswered.
The printer software was installed, but I reinstalled it.
Now listen to this.
The printer is added/detected in the Macintosh system preferences. It can be seen under the shared devices as well. But this stupid printer using it's own software says 'the remote device is not found.' I also use the printer's software brother something.jar and I find nothing.
I went to the router's page and got the information. Then I went to the printer in the other room to set it up. On the little lcd menu I went to wireless. I then reset it to factory settings. Then I went SSID it searched and found the network name, I went WPA, entered the security key, then it goes CONNECTING for 40 seconds.
Then it says CONNECTION NG. Which is FAILED.
SO IN SHORT.
The MAC CAN see the printer in preferences.
The PRINTER in the other room CANNOT connect wireless.
The printer SOFTWARE cannot find the printer on the computer.
useless thing is making me very mad. I only have tomorrow to fix it.
I wasted 3 hours trying to figure out this stupid wireless printer. He said it worked before and then it just stopped working. Apparently fail Telus came and switched his router because he was complaining about their internet (which is awful).
The Printer is called Brother MFC-7840W. I spent 2 hours just searching google and I found only 2 similar questions. 1 of them gave me no results, the other was unanswered.
The printer software was installed, but I reinstalled it.
Now listen to this.
The printer is added/detected in the Macintosh system preferences. It can be seen under the shared devices as well. But this stupid printer using it's own software says 'the remote device is not found.' I also use the printer's software brother something.jar and I find nothing.
I went to the router's page and got the information. Then I went to the printer in the other room to set it up. On the little lcd menu I went to wireless. I then reset it to factory settings. Then I went SSID it searched and found the network name, I went WPA, entered the security key, then it goes CONNECTING for 40 seconds.
Then it says CONNECTION NG. Which is FAILED.
SO IN SHORT.
The MAC CAN see the printer in preferences.
The PRINTER in the other room CANNOT connect wireless.
The printer SOFTWARE cannot find the printer on the computer.
useless thing is making me very mad. I only have tomorrow to fix it.