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  1. #1
    Printer stuck in "Jobs Stopped"

    Member Since
    Dec 28, 2006
    Posts
    38
    Printer stuck in "Jobs Stopped"
    Hey, I use a HP Photosmart printer for my iBook and iMac.
    I was printing some photos today when for some reason it got stuck in the "Jobs Stopped" mode. I can add cues, but not start them, I can only delete.
    I've been messing around with this for an hour with no progress, any suggestions on how to reset the printer? I have unplugged it, and started it up again, but no luck, still the same mode. thanks.

  2. #2
    MacHeadCase
    Guest
    Sometimes the job queue gets messed up if one print job hasn't succeeded and quite frankly the only way I found to remedy this situation was to take out your printer driver from the System Prefs and reload it. Not very elegant, I know, but it has worked for me.

    Help! My printer ate my lunch!-printer_setup-jpg

    Click on the printer that is acting up to highlight it in the Print & Fax pane, click on the - (minus) button. Once it has been taken off the list, click on the + (plus) button and navigate to the correct driver to reload it.

    Let us know if this works for you. Good luck!

  3. #3
    Printer stuck in "Jobs Stopped"

    Member Since
    Dec 28, 2006
    Posts
    38
    thanks for the tip, but still no luck - just did it twice.
    Not sure what's going on....
    I go to print in iPhoto and there's a little circled (!) thing like that going on to the right of the printer.

  4. #4
    MacHeadCase
    Guest
    Hmm. Look like the problem is iPhoto then or maybe the way it's talking to the printer driver.

    What type of photo is it? Is it a .jpg or RAW file?

    What is the image's resolution?

    Is it saved in Adobe RGB (1998)?

    What is the rundown in the photo's info?

    Do other photos print correctly or do they all make the printer cough up hairballs?

    Is the printer directly connected to your Mac or does it go through a router?

  5. #5
    Printer stuck in "Jobs Stopped"

    Member Since
    Dec 28, 2006
    Posts
    38
    your ideas sparked an idea.... I was trying to do this through the router - did it from the imac that's connected by the firewire cord, it worked. thanks a whole lot.

  6. #6
    Printer stuck in "Jobs Stopped"

    Member Since
    Nov 27, 2007
    Posts
    88
    Specs:
    20" Alm 2.4Ghz iMac 750Gb HD 4Gb Ram
    as in "Steve Jobs stopped"?

  7. #7
    MacHeadCase
    Guest
    Quote Originally Posted by moonra View Post
    your ideas sparked an idea.... I was trying to do this through the router - did it from the imac that's connected by the firewire cord, it worked. thanks a whole lot.
    Glad it worked. I have no clue what the router could actually change in the configuration other than the ports. Maybe someone has an idea on which ports to open?

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