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  1. #1
    Help With An Epson PictureMate On A New iMac

    Member Since
    Sep 28, 2007
    Posts
    6
    Exclamation Help With An Epson PictureMate On A New iMac
    Well, I downloaded the drivers for my mom's epson styus photo r320 and got it to work. Then I downloaded the driver for her picturemate but it won't let me add it. I go file, print, then when you select your printer I select add printer and it shows Epson Picturemate 2005 in the new window. I select it but it won't let me click add. The dropdown box saying 'Print Using" says please select a driver. Sorry I am new to macs, I have always used windows so I am a little lost. Thanks for any help!

  2. #2
    Help With An Epson PictureMate On A New iMac
    kodiak1007's Avatar
    Member Since
    Aug 03, 2007
    Location
    Wyandotte MI.
    Posts
    28
    Specs:
    imac 24" 2.8 ghz
    Go to Epson website & Ask for email support they will tell you exactly what to do. It may take a couple of times but they will fix it. You have to remove all other epson drivers first.

  3. #3
    Help With An Epson PictureMate On A New iMac

    Member Since
    Sep 28, 2007
    Posts
    6
    I followed a letter someone posted from Epson. I removed the Epson drivers and receipts, restarted, installed them from the os disc and then tried again but no luck.

  4. #4
    Help With An Epson PictureMate On A New iMac
    kodiak1007's Avatar
    Member Since
    Aug 03, 2007
    Location
    Wyandotte MI.
    Posts
    28
    Specs:
    imac 24" 2.8 ghz
    To clear a mix of driver files and get only the latest Intel Core Duodriver
    download installed and working properly, do the following:

    REMOVE FILES

    1. Double click on the MAC HARD DRIVE.
    2. Double click on the LIBRARY folder.
    3. Double click on the PRINTERS folder.
    4. Drag the EPSON folder to the trash can.
    5. Close any open windows.
    6. Double click on the MAC HARD DRIVE.
    7. Double click on the LIBRARY folder.
    8. Double click on the RECEIPTS folder.
    9. Delete any EPSON receipts.
    10. Close all open windows and restart your computer.

    DOWNLOAD

    If you have not done so already, use the following steps to obtain the
    download for the new Intel Core Duodriver:

    1. Go to http://support.epson.com
    2. Select PRINTERS under Product then INKJET, then your model.
    3. Under DRIVERS & DOWNLOADS select Macintosh.
    4. Download only the driver marked for the Intel Core Duo system:

    Printer Driver v3.5aAs
    Macintosh OS X (v10.2.8 or later), Intel-based Macs with OS X (v10.4.4 or
    later)
    epson12250.dmg - 7.4MB - posted on 04/13/07

    Installation instructions:

    1. After download is complete, double click the icon that appears on your
    desktop. This will create a disk image on your desktop.
    2. Open this disk image and double-click the INSTALLER icon to begin the
    installation.
    3. Enter password and follow prompts through install.
    4. Quit the installer and restart the Mac once the installation is
    complete.

    Please try the following to add the printer once the new downloadable Intel
    Core Duodriver has been downloaded and installed properly:

    1. Connect printer.
    2. Open Printer Setup Utility.
    3. Click ADD.
    4. Ensure you are on the Default Browser window.
    5. Highlight printer as it appears under Printer Name.
    6. Your printer model should automatically appear under PRINT USING. If it
    does not appear, select OTHER (not EPSON - which links you to GIMP drivers,
    which we don't recommend or support).
    7. A new window opens where you can Browse to the hard drive location of:
    HD > Library > Printers > Epson > Inkjet Printers
    (This location contains all the Intel Core DuoEpson driver plugins, be they
    resident or downloaded.)
    8. Highlight/Select the plugin for your printer model in the Inkjet
    Printers folder, then click OPEN.
    9. Use the up/down arrows at the end of PRINT USING again to (re)select the
    printer's name, which will now appear at the TOP of the PRINT USING list.
    10. Click ADD. The new downloaded driver will now be added on the list.
    11. If there are other printers on the list, ensure the Epson is made
    default before testing.

    If you require further assistance with this particular issue, please ensure
    all of our previous correspondence is contained in your reply, so we can
    better track the history of this issue.

    If you have a different issue, please submit another E-form via our website
    (http://www.epson.com), and we will respond in a timely manner. Thank you
    again for contacting Epson.


    Jasmine P
    Epson Connection

    --Your original question has been
    attached below--


    Downloaded the only mac. files available. non were listed as Intel core duo
    with os X drivers. Installed as directed. Printer browser showed Picture
    Mate PM 240 The add button was shaded. There were no drivers for this
    printer. Please help.Web_Supportma@ea.epson.com wrote:Thank you for
    contacting the Epson Connection.Please do the following to download and
    install the printer driver for yourIntel Core system.DOWNLOADPlease follow
    the steps below to download and install your printer in OSX.4:1. Go to the
    website http://support.epson.com2. Under the PRINTERS heading select INKJET
    and then your printer model.3. Under the Drivers & Downloads section select
    Macintosh. Download theMacintosh Intel Core Duo with OS X
    driverINSTALLATION1. After download is complete, double click the icon that
    appears on yourdesktop, then click CONTINUE, then CONTINUE again, then OK
    on theINSTALLATION WAS SUCCESSFUL screen.2. Open the new folder created by
    the extraction process. It will appearsomething like epson1XXXX (X
    represents variable numbers).3. When you open this folder, you will find a
    file with a .DMG extension -double-click it. This will create another icon
    on the desktop with the nameof your printer. Double-click to open the DISK
    IMAGE file.NOTE: In most OS 10.4 systems the installer will perform this
    stepautomatically and you will see an INSTALLER.PKG file.4. Double click
    the INSTALLER.PKG file to start the installation process.5. The next menu
    will prompt you to ensure that you have AdministratorRights to install the
    printer driver. Click on the lock (if necessary) andenter your password.6.
    The actual installation process will begin. Click CONTINUE, thenCONTINUE
    again at the SOFTWARE AGREEMENT window, then CONTINUE again, thenAGREE.7.
    You will be prompted to select a disk to install the printer to. Selectthe
    appropriate Macintosh HD or OS X drive or partition and click CONTINUE.8.
    In the next window that appears, click INSTALL.9. You may be informed that
    the computer needs to be restarted afterinstallation; click CONTINUE
    INSTALLATION here. The driver will now beinstalled and the system
    optimized. Restart the computer when install
    iscomplete.Configuration1. Make sure that your printer is turned on and
    connected to yourcomputer.2. Open the HARD DRIVE, go into the
    APPLICATIONS, and select the UTILITIESfolder.3. Double click on the
    PRINTER SETUP UTILITY. If your printer is listedcorrectly, close out of the
    windows and test your printer, as it is alreadyinstalled.4. If it is not
    listed click the Add tab at the top of the Printer Browserwindow. Another
    window should open showing the printer model you have,highlight this and
    select ADD. Close out of any open windows and test yourprinter. Please
    make sure that you select the correct printer in the PAGESETUP and PRINT
    menu of the application.If you do not see the name of the printer in the
    Window ensure the deviceis powered on and connected directly to your
    system. If you still do notsee the printer name try another USB port or
    cable

  5. #5
    Help With An Epson PictureMate On A New iMac

    Member Since
    Sep 28, 2007
    Posts
    6
    When I get to step 9, the printer name does not show up in the print using dropbox.

  6. #6
    Help With An Epson PictureMate On A New iMac
    kodiak1007's Avatar
    Member Since
    Aug 03, 2007
    Location
    Wyandotte MI.
    Posts
    28
    Specs:
    imac 24" 2.8 ghz
    Try just using these. It worked for me.

    After download is complete, double click the icon that
    appears on yourdesktop, then click CONTINUE, then CONTINUE again, then OK
    on theINSTALLATION WAS SUCCESSFUL screen.2. Open the new folder created by
    the extraction process. It will appearsomething like epson1XXXX (X
    represents variable numbers).3. When you open this folder, you will find a
    file with a .DMG extension -double-click it. This will create another icon
    on the desktop with the nameof your printer. Double-click to open the DISK
    IMAGE file.NOTE: In most OS 10.4 systems the installer will perform this
    stepautomatically and you will see an INSTALLER.PKG file.4. Double click
    the INSTALLER.PKG file to start the installation process.5. The next menu
    will prompt you to ensure that you have AdministratorRights to install the
    printer driver. Click on the lock (if necessary) andenter your password.6.
    The actual installation process will begin. Click CONTINUE, thenCONTINUE
    again at the SOFTWARE AGREEMENT window, then CONTINUE again, thenAGREE.7.
    You will be prompted to select a disk to install the printer to. Selectthe
    appropriate Macintosh HD or OS X drive or partition and click CONTINUE.8.
    In the next window that appears, click INSTALL.9. You may be informed that
    the computer needs to be restarted afterinstallation; click CONTINUE
    INSTALLATION here. The driver will now beinstalled and the system
    optimized. Restart the computer when install
    iscomplete.Configuration1. Make sure that your printer is turned on and
    connected to yourcomputer.2. Open the HARD DRIVE, go into the
    APPLICATIONS, and select the UTILITIESfolder.3. Double click on the
    PRINTER SETUP UTILITY. If your printer is listedcorrectly, close out of the
    windows and test your printer, as it is alreadyinstalled.4. If it is not
    listed click the Add tab at the top of the Printer Browserwindow. Another
    window should open showing the printer model you have,highlight this and
    select ADD. Close out of any open windows and test yourprinter. Please
    make sure that you select the correct printer in the PAGESETUP and PRINT
    menu of the application.If you do not see the name of the printer in the
    Window ensure the deviceis powered on and connected directly to your
    system. If you still do notsee the printer name try another USB port or
    cable

  7. #7
    Help With An Epson PictureMate On A New iMac

    Member Since
    Nov 14, 2007
    Posts
    1
    Same problem
    Hi, I'm having the same problem.
    I've gone through the steps but even after I select the new plugin (PictureMatePM280.plugin) and open it, its name is not showing in the Print Using list, neither on top nor elsewhere.
    I have also noticed that the Finder lists the plugin's Last Opened as empty (--) even though I've tried opening it twice.

    I'm on Mac OS X 10.4.10
    Thanks a lot!

    Quote Originally Posted by kodiak1007 View Post
    To clear a mix of driver files and get only the latest Intel Core Duodriver
    download installed and working properly, do the following:

    REMOVE FILES

    1. Double click on the MAC HARD DRIVE.
    2. Double click on the LIBRARY folder.
    3. Double click on the PRINTERS folder.
    4. Drag the EPSON folder to the trash can.
    5. Close any open windows.
    6. Double click on the MAC HARD DRIVE.
    7. Double click on the LIBRARY folder.
    8. Double click on the RECEIPTS folder.
    9. Delete any EPSON receipts.
    10. Close all open windows and restart your computer.

    DOWNLOAD

    If you have not done so already, use the following steps to obtain the
    download for the new Intel Core Duodriver:

    1. Go to http://support.epson.com
    2. Select PRINTERS under Product then INKJET, then your model.
    3. Under DRIVERS & DOWNLOADS select Macintosh.
    4. Download only the driver marked for the Intel Core Duo system:

    Printer Driver v3.5aAs
    Macintosh OS X (v10.2.8 or later), Intel-based Macs with OS X (v10.4.4 or
    later)
    epson12250.dmg - 7.4MB - posted on 04/13/07

    Installation instructions:

    1. After download is complete, double click the icon that appears on your
    desktop. This will create a disk image on your desktop.
    2. Open this disk image and double-click the INSTALLER icon to begin the
    installation.
    3. Enter password and follow prompts through install.
    4. Quit the installer and restart the Mac once the installation is
    complete.

    Please try the following to add the printer once the new downloadable Intel
    Core Duodriver has been downloaded and installed properly:

    1. Connect printer.
    2. Open Printer Setup Utility.
    3. Click ADD.
    4. Ensure you are on the Default Browser window.
    5. Highlight printer as it appears under Printer Name.
    6. Your printer model should automatically appear under PRINT USING. If it
    does not appear, select OTHER (not EPSON - which links you to GIMP drivers,
    which we don't recommend or support).
    7. A new window opens where you can Browse to the hard drive location of:
    HD > Library > Printers > Epson > Inkjet Printers
    (This location contains all the Intel Core DuoEpson driver plugins, be they
    resident or downloaded.)
    8. Highlight/Select the plugin for your printer model in the Inkjet
    Printers folder, then click OPEN.
    9. Use the up/down arrows at the end of PRINT USING again to (re)select the
    printer's name, which will now appear at the TOP of the PRINT USING list.
    10. Click ADD. The new downloaded driver will now be added on the list.
    11. If there are other printers on the list, ensure the Epson is made
    default before testing.

    If you require further assistance with this particular issue, please ensure
    all of our previous correspondence is contained in your reply, so we can
    better track the history of this issue.

    If you have a different issue, please submit another E-form via our website
    (http://www.epson.com), and we will respond in a timely manner. Thank you
    again for contacting Epson.


    Jasmine P
    Epson Connection

    --Your original question has been
    attached below--


    Downloaded the only mac. files available. non were listed as Intel core duo
    with os X drivers. Installed as directed. Printer browser showed Picture
    Mate PM 240 The add button was shaded. There were no drivers for this
    printer. Please help.Web_Supportma@ea.epson.com wrote:Thank you for
    contacting the Epson Connection.Please do the following to download and
    install the printer driver for yourIntel Core system.DOWNLOADPlease follow
    the steps below to download and install your printer in OSX.4:1. Go to the
    website http://support.epson.com2. Under the PRINTERS heading select INKJET
    and then your printer model.3. Under the Drivers & Downloads section select
    Macintosh. Download theMacintosh Intel Core Duo with OS X
    driverINSTALLATION1. After download is complete, double click the icon that
    appears on yourdesktop, then click CONTINUE, then CONTINUE again, then OK
    on theINSTALLATION WAS SUCCESSFUL screen.2. Open the new folder created by
    the extraction process. It will appearsomething like epson1XXXX (X
    represents variable numbers).3. When you open this folder, you will find a
    file with a .DMG extension -double-click it. This will create another icon
    on the desktop with the nameof your printer. Double-click to open the DISK
    IMAGE file.NOTE: In most OS 10.4 systems the installer will perform this
    stepautomatically and you will see an INSTALLER.PKG file.4. Double click
    the INSTALLER.PKG file to start the installation process.5. The next menu
    will prompt you to ensure that you have AdministratorRights to install the
    printer driver. Click on the lock (if necessary) andenter your password.6.
    The actual installation process will begin. Click CONTINUE, thenCONTINUE
    again at the SOFTWARE AGREEMENT window, then CONTINUE again, thenAGREE.7.
    You will be prompted to select a disk to install the printer to. Selectthe
    appropriate Macintosh HD or OS X drive or partition and click CONTINUE.8.
    In the next window that appears, click INSTALL.9. You may be informed that
    the computer needs to be restarted afterinstallation; click CONTINUE
    INSTALLATION here. The driver will now beinstalled and the system
    optimized. Restart the computer when install
    iscomplete.Configuration1. Make sure that your printer is turned on and
    connected to yourcomputer.2. Open the HARD DRIVE, go into the
    APPLICATIONS, and select the UTILITIESfolder.3. Double click on the
    PRINTER SETUP UTILITY. If your printer is listedcorrectly, close out of the
    windows and test your printer, as it is alreadyinstalled.4. If it is not
    listed click the Add tab at the top of the Printer Browserwindow. Another
    window should open showing the printer model you have,highlight this and
    select ADD. Close out of any open windows and test yourprinter. Please
    make sure that you select the correct printer in the PAGESETUP and PRINT
    menu of the application.If you do not see the name of the printer in the
    Window ensure the deviceis powered on and connected directly to your
    system. If you still do notsee the printer name try another USB port or
    cable

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