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Thread: Printer problem

  1. #1
    Printer problem

    Member Since
    Oct 01, 2012
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    imac 27 inch Mid 2011 Processor 2.7 GHz Intel Core i5 Memory 4 GB 1333 MHz DDR3 Graphics AMD Radeon
    Printer problem
    I have a problem with a printer. HP Photosmart 5510 wireless connection. Following a paper jam that affected the print head carriage the touch screen is not working except for an occasional flash and the on off button works but does not light up. There is some loss of functionality but I can scan and print from the computer. The printer head does not go into the centre position when opening the cover to enable cartridge replacement Do you think it is fixable or it it perhaps shot

  2. #2
    Printer problem
    Lifeisabeach's Avatar
    Member Since
    Sep 30, 2007
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    The Republic of Neptune
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    I doubt anyone here can say for sure. We just don't know what it is that happened when the paper jammed, or when you "unjammed" it. Loose cable? Something knocked out of alignment? A bent bar? Combination of these? We don't know.

  3. #3
    Printer problem

    Member Since
    Oct 01, 2012
    Posts
    9
    Specs:
    imac 27 inch Mid 2011 Processor 2.7 GHz Intel Core i5 Memory 4 GB 1333 MHz DDR3 Graphics AMD Radeon
    Printer problem
    Your mention of a loose connection made me look a bit further and I found it. A bit of a fiddle to get it back in but all is now working well again. Thanks very much for your prompt response and help
    SRL

  4. #4
    Printer problem
    Raz0rEdge's Avatar
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    Jul 17, 2009
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    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 5 & 5S, iPod Nano 7th Gen, iPad 2 16GB WiFi, iPad 3
    The paper jam surely couldn't have affected the touchscreen or the physical buttons, it might have messed up the printer head..

    Printers like this HP one are very cheap, and in a lot of cases it's just easier to upgrade to a newer version than trying to fix this old one..
    --
    Regards
    ...Ashwin



    Be sure to read the Community Guidelines | The more information you provide, the better answers you get, remember GIGO.

  5. #5
    Printer problem

    Member Since
    Oct 01, 2012
    Posts
    9
    Specs:
    imac 27 inch Mid 2011 Processor 2.7 GHz Intel Core i5 Memory 4 GB 1333 MHz DDR3 Graphics AMD Radeon
    Pinter problem
    Hi Raz0rEdge
    The paper jam had dislodged one of the ribbon connectors in its socket that must have been the connection for the touch screen but not the rest of the functions. However it had not actually come out until I touched it. Once it was pushed back in all was well again but it was difficult to get to
    Thanks SRL

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