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  1. #1
    Wireless Problem

    Member Since
    Feb 01, 2014
    Posts
    14
    Wireless Problem
    Iím have my MacBook Airv(OS X 10.9.2 connecting to the Internet via my wireless network which is operated through AirPort Express (5th Generation) 802.11n.)router. Iím trying to get my HP with Windows 7and a 2.40GHz Intel Core i3-370M processor and 802.11 b/g/n Wireless to connect to my wireless network but it says it cannot. The diagnostic program cannot resolve it either. The HP does connect to my neighbors unsecured network and I didnít have any trouble with my old router/network. I installed Airport Utility on the HP but that didnít solve the problem either. Does anybody have any solutions?

  2. #2
    Wireless Problem

    Member Since
    Sep 18, 2011
    Location
    Texas
    Posts
    43
    Specs:
    15" rMBP, iPhone 6, iPad4, iPad Mini Retnia, WHS 2011
    Add your HP's MAC Address to list on your router. Also check to see if router firfewall is blocking new connections.

  3. #3
    Wireless Problem
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,202
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    What method of encryption are you using?

  4. #4
    Wireless Problem

    Member Since
    Feb 01, 2014
    Posts
    14
    WPA2 Personal for the network & AVG on the HP computer. The crazy thing is that I decided to set up a secured guest network and the Windows 7 connected to that but I still can't connect to the other one.

  5. #5
    Wireless Problem

    Member Since
    Feb 01, 2014
    Posts
    14
    Thanks for your reply. I'm new to Apple and Airport Express and as a result do not know how to comply with either of your suggestions.

  6. #6
    Wireless Problem

    Member Since
    Sep 18, 2011
    Location
    Texas
    Posts
    43
    Specs:
    15" rMBP, iPhone 6, iPad4, iPad Mini Retnia, WHS 2011
    I don't think that AVG is blocking you but it is worth a try to disable it while trying to connect with your HP. Since you are able to connect to the guest network that eliminates it being a problem with the AirPort Express.

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