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  1. #1
    printer drivers for Mountain Lion

    Member Since
    Dec 07, 2011
    Posts
    24
    printer drivers for Mountain Lion
    Hello,

    I have an HP Photosmart C3180 Inkjet printer that I want to use with my Mac Mini running Mountain Lion OSX 10.8.2. This printer has never been connected to this Mac Mini so there are no previous drivers on the computer.

    I connect the printer to the USB port, go to System Preferences > Print & Scan > Hit the + button and select the HP 3180 and hit Add. The Mac then goes to "Finding Software" for a few seconds and returns a Pop-up saying:

    "Can't install the software for the HP Photosmart
    C3100 series because it is not currently available
    from the Software Update server."


    It has been "unavailable" for a couple of days now so I don't think it's because the server is down.

    I then went to HP to try and download the driver and got this message:

    "With the release of OS X 10.8 Mountain Lion, HP is providing updated print drivers and
    software for your printer. These updates are available through Apple Software Update .
    You do not need to download a driver from HP to use your printer with Mountain Lion."


    So now I'm stuck: HP tells me to go to Apple, and Apple is telling me the driver is unavailable. Is there any way to get the driver for my printer? Any suggestions?

    Thanks,

    Kevin H.

    P.S. I attached a couple of screen shots below.
    Attached Images Attached Images

  2. #2
    printer drivers for Mountain Lion

    Member Since
    Sep 10, 2011
    Location
    Nelson,UK
    Posts
    1,733
    Specs:
    iMac 27" Mid 2010, 3.2GHz Intel Core i3,12GB 1333 MHz DDR3, ATI Radeon HD5670 512MB, Yose 10.10.5
    Hello there,

    Go here HP Printer Drivers v.2.13 for OS X and see if that helps.

    Cheers,
    Liam
    iMac 27-inch Mid 2010 (wow....that old...eeeks!), WD My Book 1TB Firewire,WD My Passport Air 500GB, Magic Mouse,Magic Trackpad,
    iPhone 5C, iPod Nano 4GB 3rd Gen, ATV2.
    MOTM October 2012. These days normally happy with an occasional grumble.

  3. #3
    printer drivers for Mountain Lion

    Member Since
    Dec 07, 2011
    Posts
    24
    Liam,

    Thanks for the pointer to the driver. I downloaded it and successfully installed it. My problem now is how do I add the printer using this downloaded software. When I go to System Preferences > Print & Scan > Add Printer, it still tries to go to the outside Server and I get the same error message: not available. I'll continue hacking around with it, but if you have any more tips, I'd appreciate it.

    Thanks,

    Kevin H.

  4. #4
    printer drivers for Mountain Lion

    Member Since
    Sep 10, 2011
    Location
    Nelson,UK
    Posts
    1,733
    Specs:
    iMac 27" Mid 2010, 3.2GHz Intel Core i3,12GB 1333 MHz DDR3, ATI Radeon HD5670 512MB, Yose 10.10.5
    Hello Kevin,

    Maybe it's stuck in some sort of log in loop. Quit all your apps and run 'Repair Disk Permissions' on your HD in Disk Utility and try again. If not do a restart.

    Cheers,
    Liam
    iMac 27-inch Mid 2010 (wow....that old...eeeks!), WD My Book 1TB Firewire,WD My Passport Air 500GB, Magic Mouse,Magic Trackpad,
    iPhone 5C, iPod Nano 4GB 3rd Gen, ATV2.
    MOTM October 2012. These days normally happy with an occasional grumble.

  5. #5
    printer drivers for Mountain Lion

    Member Since
    Dec 07, 2011
    Posts
    24
    Liam,

    That did it! I'm now able to print to the printer and scan from it.

    Thanks a million.

    Kevin H.

  6. #6
    printer drivers for Mountain Lion

    Member Since
    Sep 10, 2011
    Location
    Nelson,UK
    Posts
    1,733
    Specs:
    iMac 27" Mid 2010, 3.2GHz Intel Core i3,12GB 1333 MHz DDR3, ATI Radeon HD5670 512MB, Yose 10.10.5
    Hey Kevin,

    That's great news. Thanks for letting me know and happy printing!!

    Liam
    iMac 27-inch Mid 2010 (wow....that old...eeeks!), WD My Book 1TB Firewire,WD My Passport Air 500GB, Magic Mouse,Magic Trackpad,
    iPhone 5C, iPod Nano 4GB 3rd Gen, ATV2.
    MOTM October 2012. These days normally happy with an occasional grumble.

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